Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,525 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,525 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 21st February 2025

Alison

Dance Direct 5 star review on 18th February 2025

Molly

Dance Direct 5 star review on 16th February 2025

Samantha

Dance Direct 5 star review on 15th February 2025

Irina

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website and excellent customer service”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Great delivery and item”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Order my daughter a beautiful ballet dress, when it arrived it was exactly like the picture. Lovely material and my daughter absolutely loves the dress on will Definately be ordering more dances costumes from dance direct”

Dance Direct 5 star review on 28th April 2023

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Posted 1 year ago

Thank you for your review. It is good to know you and your daughter liked the dress. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Good quality leotard”

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Posted 1 year ago

Thank you for the product review I will pass this on to the buying team. Your comments will be helpful to our other customers.

Posted 1 year ago

“2nd time purchasing from Dance Direct. Can't fault. Easy purchase and love my new tap shoes!”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Very easy to order online, prompt delivery and product of high quality”

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Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 year ago

“Dance shoes comfortable and well made, delivery fast and without issues. Communication with Dance Direct was swift and useful. Overall a delightful shopping experience, and my new go-to for any dancewear.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“very easy to use website and easy to find what you are lokking for within the website delivery was very quick too ordered the friday and the items was delivered the monday good quality items”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“I love my new tap shoes. They’re so comfortable and the girls in my class say they give such a clear “tap” sound”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

Thank you for your review, we are really pleased that you are happy with your new tap shoes!

Posted 1 year ago

“Very satisfied with everything, great communication, fast shipping international and items as described.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Excellent service would highly recommend. Despatch was quick and very efficient. Would definatly order from them again. Thanks for your service.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Have always purchased dance wear from Dance Direct and they never disappoint! Excellent quality, fast delivery, easy returns. Cannot recommend enough”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Satisfied with the service received from Dance Direct - delivery was on time and items ordered were on hangers and in protective bags.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Excellent process, well packaged variety of items. We ordered the lucky dip for small adult, received, bag, socks, two pairs shorts and a leotard. Happy customer.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“I bought two ‘surprise’ bags, small child and small adult, and was totally bowled over by the quality of the contents! Absolutely stunning value! Delivered promptly, no hassle whatsoever with ordering - I am delighted with my purchases and would 100% recommend Dance Direct to any dancer.”

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Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 year ago

“Really great range of costumes, good availability of sizes, fast delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our product and service and I will pass your comments on to the team.

Posted 1 year ago

“Good service and good delivery”

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Posted 1 year ago

Thank you for your review. It is great to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Great products, swift delivery, easy returns. 👍”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Very quick delivery and easy order service. Beautiful wrapover skirt for my little ballerina and all other items were impeccable.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 1 year ago

“Ordering was quick, but no Returns form included with items received. Not always possible to print at home, therefore delay in returning goods. Major makes now have worse manufacturing which means sizing and fit is still very difficult to predict and 'true-sizing' is not actually accurate as stated. Leather is skimped on in shoes.”

Helpful Report

Posted 1 year ago

If you are unable to print out the returns form please list the items being returned along with your name and address and invoice number on separate piece of paper. As far as the sizing issues are concerned as manufacturers all work to different sizing standards we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,525 reviews