Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.68

4.7 Rating 7,324 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service- shoes were a perfect fit. A very happy 12 year old.”

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Posted 9 months ago

Thank you for your review. It is good to know you and your 12 year old liked the shoes.

Posted 9 months ago

“Lovely shoes which fit well and came quickly. I went a size up as advised. Good value for money”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“Items delivered quickly and well packaged.”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 9 months ago

“I got the mystery bag for my daughter and was really impressed.”

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Posted 9 months ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 9 months ago

“Good product and quick delivery.”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 9 months ago

“Quick and helpful customer service. Used a couple of times now”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 9 months ago

“Beautiful shoes, Daughter very pleased!”

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Posted 9 months ago

Thank you for your review. It is good to know you and your daughter liked the shoes.

Posted 9 months ago

“Very good service and great range of goods. Very pleased with my purchase”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service. We always try to give the best value for money and pride ourselves on our product selection.

Posted 9 months ago

“Buy all my leotards and dance shoes from here, they always have amazing stock and choice.”

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Posted 9 months ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 9 months ago

“Easy to use, good prices, fast delivery, will definitely be using again!”

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Posted 9 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 9 months ago

“Great ballet slippers and arrived very quickly 🩰”

Dance Direct 5 star review on 4th March 2024

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. What a lovely photo.

Posted 9 months ago

“Excellent company. Ordering was easy and item dispatched on time. Would definitely use again.”

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Posted 9 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 9 months ago

“Simple and easy to order and quick and safe delivery”

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Posted 9 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 9 months ago

“Gorgeous dance outfits, really fast delivery. Ordered different sizes and returning items was so easy, great service!”

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Posted 9 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 9 months ago

“Have ordered many times from Dance Direct. Their prices are always competitive and delivery is fast.”

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Posted 9 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We always try to give the best value for money and pride ourselves on our product selection.

Posted 9 months ago

“Very easy to order and quick service (I paid for next day delivery.) only lost a star because I had to pay for next day delivery”

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Posted 9 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 9 months ago

“Easy to order, great value, good range of products.”

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Posted 9 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 9 months ago

“The ballet shoes I have ordered for my daughter were small so I sent them back for an exchange , but haven't received any update for a week now , I even emailed you for an update”

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Posted 9 months ago

One of the Customer Service Team will be in contact with you regarding this matter.

Posted 9 months ago

“A great efficient service with quality merchandise”

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Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 9 months ago

“Dance direct gas a diverse array of stock .. I had a few isdilues with getting contact back from them I had to go to PayPal to get a response but I finally got a response but it wasn't very helpful as I was questioning sizing as the 2 original sizes I purchased didn't measure up with the online size guide coming up quite a bit smaller”

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Posted 9 months ago

I am sorry that the leotard did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 9 months ago

Dance Direct is rated 4.7 based on 7,324 reviews