Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,525 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,525 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 21st February 2025

Alison

Dance Direct 5 star review on 18th February 2025

Molly

Dance Direct 5 star review on 16th February 2025

Samantha

Dance Direct 5 star review on 15th February 2025

Irina

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as always, good quality dance clothing at affordable competitive prices”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and our service. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Excellent service. Product quality was good. I had to return item due to being too small however it was hassle free to do so. Thank you for a great service.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“We ordered my daughter some ballet shoes last minute for her first dance show and they were delivered so quickly and were comfortable and made well”

Dance Direct 5 star review on 6th April 2023

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Posted 1 year ago

Thank you for your review. It is good to know your daughter liked the shoes. Love the photos!

Posted 1 year ago

“High quality just what you need for weekly adult ballet lessons. Will be recommending to all my class mates”

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Posted 1 year ago

Thank you for the review and recommendation. We are so pleased that you are happy with the quality of your goods.

Posted 1 year ago

“Good stock availability and quick dispatch.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Orders arrive right on time. Competent staff, always advises on sizes. Thanks a lot. Liudmyla”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments. What a lovely picture

Posted 1 year ago

“I finally got some dance shoes that fitted. I am a size 6 normally and have had Katz practice shoes before in this size, however when I ordered a different model I had to go up to a seven and a half in order for it to fit. The shoe sizing for this particular model was no good. In fact the size 6 that was sent to me was more like a four and a half. I'm not sure why there's such a great disparity between the models.”

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Posted 1 year ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 year ago

“Beautiful outfit well made.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your purchase. We always try to give the best value for money and pride ourselves on our product selection. Thank you for the lovely photo.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Great website. Arrived promptly and product exactly as per description. Thank you.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Good products at reasonable prices”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Great costume! Quick delivery! Thank You”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Delivery was fairly quick, via royal mail so I knew it was secure. Character shoes were well packaged and arrived safely. True to size”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“You can guarantee quick delivery when ordering from here and prompt refund.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Very efficient service, fast delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery.

Posted 1 year ago

“Very easy website to use and excellent delivery times, great quality of products too! thankyou”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“Fast delivery good communication”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“A great website with everything you need at affordable prices!”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Fantastic as always”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Very friendly staff, my daughter has only been going for 3 weeks and she absolutely loves it. Teacher rio and teacher Jemma are her favourites. Always a warm welcome by all the people who work there and they make you feel welcomed. Thank you”

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Posted 1 year ago

Thank you for the review but I think this should have been sent to the dance school.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,525 reviews