Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,515 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 21st February 2025

Alison

Dance Direct 5 star review on 18th February 2025

Molly

Dance Direct 5 star review on 16th February 2025

Samantha

Dance Direct 5 star review on 15th February 2025

Irina

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staffs are very wick to respond to the enquiry and very helpful and generous when in fact it est my mistake.”

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Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 6 months ago

“Shipped from UK to Canada really fast. Would highly recommend.”

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Posted 6 months ago

Thank you for your review and recommendation. It is good to hear your order arrived promptly.

Posted 6 months ago

“Souch choice! Fantastic quality and super fast delivery”

Dance Direct 5 star review on 2nd August 2024

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the quick delivery. What a lovely picture!

Posted 6 months ago

“Convenient and easy to use. Wide range of products.”

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Posted 6 months ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection!

Posted 6 months ago

“Love the Neoflex Jazz shoes…fit like a glove and are so comfortable.”

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Posted 6 months ago

Thank you for the review, I am so glad that you are happy with these!

Posted 6 months ago

“Quality and delivery were brilliant!! Would deffor order from here again.”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 6 months ago

“Quick and reliable service”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly!

Posted 6 months ago

“Paid for next day delivery, ordering on Wednesday and no delivery on Friday and no notification from delivery company nor dance direct when requested advice regarding when I should expect delivery. Two days later before contact from dance direct.”

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Posted 6 months ago

Thank you for your review, I am ever so sorry to hear about the issues you have experienced with your order. Please feel free to contact our customer service team at hello@dancedirect.com who will be more than happy to help you with this issue, they should also be able to refund your next day postage charge due to this delay with FedEx.

Posted 6 months ago

“Delivery was very quick and the shoes were well packed. They are exactly as shown and there is a good range of products on the website”

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and that your order arrived promptly! We always try to give the best value for money and pride ourselves on our product selection.

Posted 6 months ago

“Exactly as ordered. Good quality materials”

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection!

Posted 6 months ago

“Very easy to order, lots of great choice and reasonably priced. Great all round 🙂”

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Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection!

Posted 6 months ago

“Lovely costume delivered quickly”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 6 months ago

“Quick and speedy delivery”

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Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly!

Posted 6 months ago

“Swift response to issues.”

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Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service!

Posted 6 months ago

“Fantastic service, and arrived on time”

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Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service and that your order arrived promptly!

Posted 6 months ago

“Excellent service very quick delivery.”

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Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service and that your order arrived promptly!

Posted 6 months ago

“A friend sent me a link to the website and it was very easy to find what I was looking for.”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 7 months ago

“Excellent service, easy to navigate website, great prices, fast service.”

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Posted 7 months ago

Thank you for the 5 stars! It makes our day when we hear positive comments.

Posted 7 months ago

“Great products, excellent quality and fantastic customer service, would highly recommend for all your dance needs.”

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Posted 7 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers!

Posted 7 months ago

“Great all purpose ballet tights!”

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Posted 7 months ago

Thank you for your review. I am so glad to hear that you are happy with your purchase!

Posted 7 months ago

Dance Direct is rated 4.7 based on 7,515 reviews