Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,509 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,509 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th February 2025

323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sizing was completely wrong. Ordered from another company!”

Helpful Report

Posted 1 month ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. If you had contacted customer services they would have been able to help you with this problem.

Posted 1 month ago

“Recently, I made an error when placing an order with Dance Direct (buying 2 instead of 1) and instantly emailed to ask for help. They immediately responded - cancelling the duplicate and the additional payment instantly. Within days the leotard had arrived and was just what my daughter wanted - she loved it. I can't praise them highly enough either for their amazing customer service or for the amazing value of their products!”

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Posted 1 month ago

Thank you for the wonderful review. It is so good to hear positive comments about our service. Thank you.

Posted 1 month ago

“Great service”

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Posted 1 month ago

“The tutu I bought for my granddaughter was gorgeous and she absolutely loved it. Wonderful product good quality. Thank you for this product”

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Posted 1 month ago

Thank you for your wonderful review! I will pass your comments on to the team.

Posted 1 month ago

“Very quick shipping”

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Posted 1 month ago

Thank you for the 5 star review!

Posted 1 month ago

“My go-to place for dancewear. I adore the style choices, sizing is accurate, I'm addicted!”

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Posted 1 month ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 month ago

“Great delivery speed, easy to navigate website, everything is simple. My preferred place to order from!”

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Posted 1 month ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 month ago

“Absolutely love Dance Direct- it's been really helpful for sourcing uniform for the families in my dance school. A couple of improvement points: 1) Improve delivery time from order time as some times orders take weeks to arrive 2) Some of your baby blue leotards advertised as 'sky blue' arrive in either baby blue or lavender blue- this has been frustrating for several families.”

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Posted 1 month ago

Thank you for the review. I have passed on your comments and someone from the customer service team will be in touch with you.

Posted 1 month ago

“Quick delivery and great quality product.”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Thank yuo foir sorting things out so vey quickly.”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Great website loads of options and easy to find stuff.”

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Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 month ago

“Ordered Bloch socks for my daughter for Christmas, items arrived in good time frame and well packaged.”

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Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“It’s super easy to find everything I need on dance direct, with a respectable price range, it’s always my go to!”

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Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the website and our range of goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 month ago

“Super speedy delivery and great product!”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Did not receive product”

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Posted 2 months ago

The tracking shows that this was delivered on 11th December . The tracking number is OE697450718GB. Please contact customer services if you have not received it.

Posted 1 month ago

“Zzzzzzzzzaaaa”

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Posted 2 months ago

Thank you for the 5 stars it makes our day when we see these.

Posted 1 month ago

“The costumes I bought were a lote better quality than I was expecting for the price.”

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Posted 2 months ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 month ago

“great service, quick delivery. Product is as displayed and great quality.”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase!

Posted 2 months ago

“Quick delivery and well packed with good quality costumes! Thank you!”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase! We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 months ago

“Helpful no quibble returns policy.”

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Posted 2 months ago

Thank you for the 5 star review.

Posted 2 months ago

Dance Direct is rated 4.7 based on 7,509 reviews