Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.68

4.7 Rating 7,324 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

Write Your review

Tell us how Dance Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous costumer service really got my money worth”

Helpful Report

Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 6 months ago

“Thank you the order came on time and good quality of products. The only think the measurements for ballet shoes are a bit confusion . We ordered 1 size bigger to what we had before and they are much bigger, even though I measured with with centimetre tape.”

Helpful Report

Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. I am sorry you had problems with sizing the ballet shoes, the manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 6 months ago

“Good speedy service”

Helpful Report

Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 6 months ago

“Great quality products and fast delivery”

Helpful Report

Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 6 months ago

“Super fast delivery and always good quality!”

Helpful Report

Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 6 months ago

“Shoes too small. Customer service seemingly helpful, but awaiting confirmation of return, and replacement / refund prior to final review”

Helpful Report

Posted 6 months ago

Thank you for the review and your positive comments about the helpful customer service team. Following your free return your shoes will be processed within 14 days from the date we receive them.

Posted 6 months ago

“Absolutely awesome, the dance bag arrived very quickly with amazing quality and it was exactly what I was looking for!! Highly recommend!”

Helpful Report

Posted 6 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 6 months ago

“Excellent website, good delivery times very happy with purchase. Definitely using again”

Helpful Report

Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 6 months ago

“really great quality , can’t wait to wear”

Helpful Report

Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 6 months ago

“Easy to use website, speedy delivery service”

Helpful Report

Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 7 months ago

“The items are purchased were sent to me in no time.”

Helpful Report

Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 7 months ago

“Good quality products”

Helpful Report

Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of our goods.

Posted 7 months ago

“Best dancewear company!! All products well made and durable for dancers”

Helpful Report

Posted 7 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 7 months ago

“First time using this company, straight forward process to order.”

Helpful Report

Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the website.

Posted 7 months ago

“Beautiful dance wear / best in market. Efficient delivery and excellent customer service. I cannot recommend it highly enough.”

Helpful Report

Posted 7 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 7 months ago

“Prompt delivery. No issues at all.”

Helpful Report

Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 7 months ago

“Quick delivery and everything we needed in one place.”

Helpful Report

Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and you found everything you needed.

Posted 7 months ago

“I placed order from Dubai, process was very smooth and I did not face any challenges. Item was delivered earlier than promised date. I highly recommend Dance Direct.”

Helpful Report

Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly all the way to Dubai and that there were no problems.

Posted 7 months ago

“Good and easy to navigate website. Lots of choice and fairly quick delivery. I will order from this website again.”

Helpful Report

Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 7 months ago

“Great product - correct size”

Helpful Report

Posted 7 months ago

Thank you for the 5 stars it makes our day when we see them.

Posted 7 months ago

Dance Direct is rated 4.7 based on 7,324 reviews