Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.68

4.7 Rating 7,324 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived within no time”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 7 months ago

“Great dancewear for every occasion.”

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Posted 7 months ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 7 months ago

“Great quality and fast delivery 👌🏼”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 7 months ago

“Amazing site with a fast and secure delivery. Prices are standar and you can find everthing for the dance training and performance in the same site. Super easy to navigate the website”

Dance Direct 5 star review on 25th April 2024

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. What a lovely picture.

Posted 7 months ago

“Living in the Isle of Man we are limited to any dance shops! Dance direct has an array of different brands so super easy to online shop with them. Fast delivery and easy refund service.”

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Posted 7 months ago

Thank you for the review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 7 months ago

“very nice, unfortunately had to return as it turned out i didn’t need it but the return process was also really good, it was picked up from my house the next day. thank you”

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Posted 7 months ago

Thank you for your review. It is good to hear that you are happy with our service and returns process.

Posted 7 months ago

“Ballet shoes are great quality, had the size we needed and arrived on time!”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and speed of delivery.

Posted 7 months ago

“Item was dispatched and delivered very quickly. Returns free and easy via printer less label Online info very informative”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and the ease of the return process.

Posted 7 months ago

“Brilliant service, items arrived within a week. Found everything I needed on the site and great prices. Very happy customer.”

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Posted 7 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 7 months ago

“Easy to navigate well. Quick delivery. Comfortable knickers”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 7 months ago

“The leotard is lovely and it arrived after a few days of ordering ! I will definitely order more.”

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Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Lovely looking leotard when on nice design slightly to small for my daughter just managed to fit her in, and there was a slight buckle where the stitches joined the back piece to the front piece, couldn't send it back as needed it for an exam which she had the following week”

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Posted 7 months ago

I am sorry that the leotard did not fit well. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 7 months ago

“Service is brilliant - I get what I ordered and delivered on time. . Always plenty of choice”

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Posted 7 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 7 months ago

“I’ve purchased 4 dresses for my daughter so far, and not one has disappointed, great quality and look amazing”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 7 months ago

“Description not good help team not good Return way is difficult”

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Posted 7 months ago

I am sorry you are not happy with your purchase. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded. If you want to return it please see the section Returns on the Dance Direct website which will tell you what to do.

Posted 7 months ago

“Excellent service thank you”

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Posted 7 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 7 months ago

“The website was so easy to navigate and it was reassuring to be able to check the size measurements against my daughter to get the perfect size. I paid extra for next day delivery and very pleased with how quickly it actually came. The packaging was lovely, my daughter loved opening it and unwrapping the leotard.”

Dance Direct 5 star review on 19th April 2024

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Posted 7 months ago

Thank you for the 5 stars it makes our day when we hear positive comments. What lovely photos. I hope she did well.

Posted 7 months ago

“Good communication regarding order and delivery; arrived on time and well packaged. Would definitely use Dance Direct again”

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Posted 7 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 7 months ago

“Lovely leotard, perfect fit, looks good and feels good.”

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Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality and fit of your leotard.

Posted 7 months ago

“My daughter was really pleased with her mystery bag and plans to use all the items. Great value!”

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Posted 7 months ago

Thank you for your review. It is good to hear that you are happy with your purchase.

Posted 7 months ago

Dance Direct is rated 4.7 based on 7,324 reviews