Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,515 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 21st February 2025

Alison

Dance Direct 5 star review on 18th February 2025

Molly

Dance Direct 5 star review on 16th February 2025

Samantha

Dance Direct 5 star review on 15th February 2025

Irina

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, with dance clothes & other items. Easy to navigate & in a variety of sizes.”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 11 months ago

“Great priced and great quality clothes”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 11 months ago

“Gorgeous costume and super fast delivery. Highly recommend”

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Posted 11 months ago

Thank you for your review and recommendation. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 11 months ago

“A great website with such a vast amount of dancewear and accessories. Lots of brands and reasonable prices as well. Highly recommended”

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Posted 11 months ago

Thank you for the review and recommendation. We are so pleased that you are happy with the website. We always try to give the best value for money and pride ourselves on our product selection.

Posted 11 months ago

“Fast delivery, very good service, information.”

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Posted 11 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 11 months ago

“Took absolutely ages to arrive, ended up being late despite being ordered 2 weeks in advance of the event”

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Posted 11 months ago

I am sorry there was such a delay in receiving your order, I will pass this on to the transport team to see if they can discover why this happened and prevent it from happening again.

Posted 11 months ago

“This is my only purchase from your website and I can only rate on slow delivery and very bad quality of the product I bought.”

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Posted 11 months ago

I am sorry you were not happy with your purchase. If you want to return it please see the section Returns on the Dance Direct website which will tell you what to do.

Posted 11 months ago

“Very helpful customer service team”

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Posted 11 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 11 months ago

“Easy to order, size guide is spot on, items were delivered quickly and quality and fitting of items are great.”

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Posted 11 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 11 months ago

“Dance Direct is my new go-to site for dance wear. They have amazing prices on things and there is a wide selection to choose from. My orders came very fast and all products have been great quality!”

Helpful Report

Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with us. We always try to give the best value for money and pride ourselves on our product selection.

Posted 11 months ago

“Items arrived super quick and at excellent quality! Thank you Dance Direct!”

Helpful Report

Posted 11 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 11 months ago

“Prompt delivery, great quality items”

Helpful Report

Posted 11 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 11 months ago

“Easy site to follow, purchasing straightforward. Delivered as ditected.”

Helpful Report

Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 11 months ago

“Incredible customer service and being able to source a separate part of an outfit required for a ballet exam, without rebuying the entire thing, was such a huge help.”

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Posted 11 months ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 11 months ago

“Great choice on website.”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the website. We always try to give the best value for money and pride ourselves on our product selection.

Posted 11 months ago

“Very good company.”

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Posted 11 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 11 months ago

“Smooth shopping experience. Thank you!”

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Posted 11 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 11 months ago

“Excellent items great service”

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Posted 11 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 11 months ago

“I have ordered from Dance Direct in the past and have always been very happy with the products (shoes and clothing) I have bought.”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 11 months ago

“Easy to use website, fantastic free returns ao i could order additional sizes to try on. It was quick, easy and free to do the returns aswell. Posted shoes out quickly would reccomend.”

Helpful Report

Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the website and the returns process.

Posted 11 months ago

Dance Direct is rated 4.7 based on 7,515 reviews