Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,525 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,525 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 21st February 2025

Alison

Dance Direct 5 star review on 18th February 2025

Molly

Dance Direct 5 star review on 16th February 2025

Samantha

Dance Direct 5 star review on 15th February 2025

Irina

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and fast delivery, even with the Easter bank holidays. The quality of the leotard and shorts is great and the colours are lovely, even better than they look on the website. I am new to ordering so was unsure what size to order but the size guide really helped, the leotard is a perfect fit, the shorts are a bit small so will be exchanging for a bigger size but i have no doubt the return and re delivery will be just as quick abd efficient as before. My daughter absolutely loves her new leotard and wears it proudly to do her gymnastics.”

Dance Direct 5 star review on 16th April 2023

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. What a lovely photo

Posted 1 year ago

“Fast efficient service”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Absolutely love the website, by far the easiest dance clothing website to navigate. As well as friendly customer service. Couldn’t recommend this website more !!”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“ordered kit for my son, the sizes were too small, applied for return for exchange it has been a month and no one is getting back to me in regards to my order.”

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Posted 1 year ago

I am really sorry but I can find no return parcel from you. Someone from the Customer Service team will contact you to resolve this matter.

Posted 1 year ago

“Great customer service. Highly recommend.”

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Posted 1 year ago

Thank you for your review and recommendation. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Very easy and reliable service will use and recommend again”

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Posted 1 year ago

Thank you for your review and recommendation. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“Lovely dancing shoes, however it's a size too small for me, so I sent it back. A bigger size wasn't available.”

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Posted 1 year ago

I am sorry that some of the shoes you needed a bigger size in were not available. You will get a full refund when the returns have been processed.

Posted 1 year ago

“Very pleased indeed with the product which was delivered promptly.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“The shoes took quite a while to arrive but were then far too narrow. I couldn’t get my feet in them.”

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Posted 1 year ago

I am sorry that the jazz shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. If you want to return them please see the section Returns on the Dance Direct website which will tell you what to do.

Posted 1 year ago

“Item exactly as described, delivery was very quick and price is fine. Thank you!”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Great service order arrived very quickly items as described and fitted perfectly.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Great product, really good quality leather jazz boots. Fast delivery too.”

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Posted 1 year ago

Thank you for your review. It is good to know you liked the quality of your jazz shoes and the speed of delivery.

Posted 1 year ago

“Excellent price on high quality product, delivered very quickly and well-packaged!”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and our service.

Posted 1 year ago

“Absolutely fantastic quality and fit, my daughter loves her new shoes.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the quality and fit of your daughter's shoes. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Very easy to order and arrived within a few days.”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 1 year ago

“Arrived on time good quality”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“beautiful fit, my daughter can't wait until she wears it for her competition.”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“I’ll admit I was a little skeptical when ordering the mystery bag. Delivery was quick and on receiving the goods I was so happy. The quality of the products more than exceeded my expectations. I would absolutely order again and have recommended it to others already. A massive 10/10 from me.”

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Posted 1 year ago

Thank you for the review and your recommendation. We love to hear that we have exceeded expectations.

Posted 1 year ago

“I was pleasantly surprised in the selection of beautiful items we received.. my daughter was overjoyed with her mystery bag … thank you so so much”

Dance Direct 5 star review on 8th April 2023

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Posted 1 year ago

Thank you for the review and the lovely photo. We love to hear that we have exceeded expectations.

Posted 1 year ago

Dance Direct is rated 4.7 based on 7,525 reviews