Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,508 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,508 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 18th February 2025

323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service and good quality jazz shoes with a quick delivery time too Thank you”

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Posted 1 week ago

Thank you for the 5 star review! We are happy you are pleased with your purchase.

Posted 1 week ago

“Very quick service and a perfect product, I recently upgraded my dance shoes and I love the new ones I got they’re are so much better and make my arch look amazing. Perfect communication as well”

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Posted 1 week ago

Thank you for the 5 star review! We are happy you are pleased with your purchase.

Posted 1 week ago

“Easy to use, no issues!”

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Posted 1 week ago

Thank you for the 5 star review!

Posted 1 week ago

“As described perfect accessories for competition costume. Good quality and good value, arrived super quick.”

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Posted 1 week ago

Thank you for the 5 star review! We are happy you are pleased with your purchase.

Posted 1 week ago

“Quality products, honestly priced & amazing delivery times! Highly recommend”

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Posted 2 weeks ago

Thank you for the 5 star review! We are happy you are pleased with your purchase.

Posted 1 week ago

“Great long lasting products and really good delivery times. Definitely recommend for dancewear”

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Posted 2 weeks ago

Thank you for the 5 star review! We are happy you are pleased with your purchase.

Posted 1 week ago

“Super fast delivery”

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Posted 2 weeks ago

Thank you for the 5 star review!

Posted 1 week ago

“Easy to navigate website, easy to order and arrived quickly! All round good service, thank you 😊”

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Posted 2 weeks ago

Thank you for the 5 star review!

Posted 1 week ago

“Fantastic quality; clearly well made! The dress came beautifully presented in a dress bag, which will be very useful. Arrived very quickly.”

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Posted 2 weeks ago

Thank you for the 5 star review! We are pleased you are happy with your goods!

Posted 1 week ago

“My daughter is happy with her dance bra and it was received when expected.”

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Posted 2 weeks ago

Thank you for the 5 star review!

Posted 1 week ago

“Fantastic quality and quick delivery thank you so much”

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Posted 2 weeks ago

Thank you for your 5 star review!

Posted 1 week ago

“Excellent service, prompt delivery everytime”

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Posted 2 weeks ago

Thank you for your 5 star review!

Posted 1 week ago

“I got my ballet slippers from here and found ones in my skin colour which I absolutely loved x they came so quick and have withstood a lot of dancing x will definitely buy from here again x”

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Posted 2 weeks ago

Thank you for the 5 star review! We are pleased you are happy with your ballet slippers.

Posted 1 week ago

“Beautiful costumes arrive in bag with accessories the next day .They fit amazing and the girls email straight back with sizing advice . My daughter does competitions and there is something for everyone in every style of dance from sparkle to floaty lyrical and character to everyday dance essentials xx”

Dance Direct 5 star review on 7th February 2025

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Posted 2 weeks ago

Thank you for your wonderful review! It makes our day when we hear positive comments.

Posted 1 week ago

“Qucik delivery. Beautiful dance shoes, correct sizing, easy to get on and off.”

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Posted 2 weeks ago

Thank you for your review. We are pleased you are happy with your dance shoes!

Posted 1 week ago

“Have mostly found the things that I want on dance direct.”

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Posted 2 weeks ago

Thank you for the 5 star review!

Posted 1 week ago

“Very easy to use website. Quick purchasing and delivery times. Easy to return an item and quick to reimburse without charge. Thank you!!”

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Posted 2 weeks ago

Thank you for the 5 star review! We are pleased you are happy with our service.

Posted 1 week ago

“Beautiful leotards and great selection. My daughter is thrilled! Quick delivery too.”

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Posted 2 weeks ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection. We hope you and your daughter keep on shopping!

Posted 2 weeks ago

“Website easy to use and wide selection of dance wear.”

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Posted 2 weeks ago

Thank you for the review. We are so pleased that you are happy with the website and the range of products we offer.

Posted 2 weeks ago

“Original order was great but exchange process is very slow and no communication to advise the process or status. Had to email to ask and just got told ‘2 weeks for delivery’ Returned mine 2wks ago, the day they were delivered and still no sign of when I’ll receive the replacement. Good job I didn’t need them for my class. It’s put me off using DD after the initial very positive order experience. Could’ve been avoided if they tell you this, would’ve ordered 2 pairs for size or asked for refund and re-ordered straight away.”

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Posted 2 weeks ago

I am sorry you are not happy with the returns and exchange process. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. The goods are then refunded. Your return will be processed within 14 days of receipt of the parcel.

Posted 2 weeks ago

Dance Direct is rated 4.7 based on 7,508 reviews