Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,364 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 7th December 2024

Anonymous

Dance Direct 5 star review on 28th November 2024

Joanne

Rhiannon T

Dance Direct 5 star review on 23rd November 2024

Samantha

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products and quick delivery and returns”

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Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 months ago

“Costume was beautiful and fit perfectly. Arrived before time as well”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“Great shoes”

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Posted 2 months ago

Thank you for the 5 stars it makes our day when we see these.

Posted 2 months ago

“Dance direct is such a good brand such good quality”

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Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the quality of our goods.

Posted 2 months ago

“Everything i have ordered off of Dance Direct has been delivered within days and always is extremely good quality. I would definitely recommend them to any dancers out there looking for any of their dance essentials.”

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Posted 2 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 months ago

“Good range, great delivery times”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“Excellent service. Had some issues with delivery and it was dealt with very quickly.”

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Posted 2 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 months ago

“I brought some tap shoes they were perfect. Prompt delivery 🚚”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“Amazing service! Website was easy to use and products arrived promptly!”

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Posted 2 months ago

Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery.

Posted 2 months ago

“Quick efficient delivery and amazing dance items, thank you again !”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“Easy to navigate website - good range of products and service is excellent. I needed character shoes in a hurry and I received them before I needed them.”

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Posted 2 months ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 2 months ago

“I have used Dance Direct for a number of years. The products they sell are always good quality, as described and best priced. They are my go to for dance wear and always deliver promptly.”

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Posted 2 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 months ago

“The process was easy and the foot thong arrived quickly.”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the ease of ordering.

Posted 2 months ago

“tap shoes such good quality came in 2 days so worth it”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“Beautiful dress”

Dance Direct 5 star review on 19th October 2024

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Posted 2 months ago

Thank you for your review. It is good to hear that you are happy with the dress. What a lovely photo.

Posted 2 months ago

“Beautiful costume and fast delivery.”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“Absolutely terrible customer service! I have been sent the wrong size and I sent this photo as evidence of this. They are trying to tell me that their leather ballet shoes on the right are an adult size 12 (as the canvas on the left obviously are). Although they have received the ballet shoes back on Monday, they have still not sent me the correct size and I have to keep on chasing up the emails as they take days to answer. I’ve asked for a complaints number and I’ve not received any response once again. If I actually get the correct ballet shoes, I’m hoping the quality will be good, but until that happens, I can’t comment.”

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Posted 2 months ago

I am sorry that the shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. One of the customer service team is currently working on resolving this issue with you.

Posted 2 months ago

“Perfect USA sized adult tap shoes delivered promptly to UK address. Well packaged. Good value too. Professional service through and through. Highly recommend this business.”

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Posted 2 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 months ago

“For some reason I did not receive tracking for a Next Day delivery. I emailed customer services and got confirmation straight away. Excellent service.”

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Posted 2 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 months ago

“Lovely products as described and delivered on time”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

Dance Direct is rated 4.7 based on 7,364 reviews