Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,528 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 1st March 2025

Jenna K

Dance Direct 5 star review on 21st February 2025

Alison

Dance Direct 5 star review on 18th February 2025

Molly

329

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came very quickly, packaged well and at the best price. Couldn't be happier!”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“I've been ordering from Dance Direct for more than a decade and always recommend them to my students. In all that time I've only ever had extremely positive experiences and will continue to use them for all my dance practice wear.”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Just brilliant! Competitive prices, a wide range of choice, fast and reasonable delivery charges. What’s not to like?”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Quick delivery and when I did have an issue it is important to say that it was dealt with swiftly and very professionally. Will continue to buy from DD in future down down to the products but also the service.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you were dealt with so well and are happy with our service. I will pass your comments on to the team.

Posted 2 years ago

“Good quality and reasonably priced. Delivery was quick and the returns process straightforward. Will certainly use again.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the ease of returning items when necessary.

Posted 2 years ago

“Dance direct has ranges of clothing for affordable prices. I I've the secure and quick delivery.”

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Posted 2 years ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Item exactly as described and easy website to navigate. Speedy delivery too.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 2 years ago

“I bought this Empire Dress in light blue for a dance-themed photoshoot and it was perfect. Good quality dress, that I am sure will be used many more times. Not much else I can say about it being a man other than it will not fit me :-)”

Dance Direct 5 star review on 24th February 2023

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Posted 2 years ago

Thank you for the lovely review and the beautiful picture. I am sure we can find one in your size !

Posted 2 years ago

“Great product, great quality, timely delivery, one very happy granddaughter. What's not to love.”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Excellent quality and delivered very fast.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speedy delivery.

Posted 2 years ago

“came super fast and in excellent conditions”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Easy to use website, quick simple order. Item as described and delivered on time”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 2 years ago

“Fast easy service. Delivery times were exactly has predicted, if not earlier which was a bonus! Easy returns on another item.”

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Posted 2 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 2 years ago

“Great selection of products available and have always had the sizes I need. Excellent, speedy service and delivery. I haven't had to return a product yet but their free postage on returns is a big plus point for me.”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“I ordered a mystery bag clothing size S, which should come with 5 items. One of the items was related to feet size, which is completely unrelated to clothing size so it was way too small. I contacted Dance Direct customer support and spoke to Jennifer and she refused to send out another item in clothing size S. Would not recommend shopping here if you expect a company/shopping experience with reasonable customer support.”

Helpful Report

Posted 2 years ago

I am sorry you were not happy with the Mystery Bag. The contents are randomly selected and, as stated, "may include a selection of leotards, tights, dancewear essentials and other dancewear in the size you select." It is not limited to clothing. The value of the contents far exceeds the cost of the bag and I hope you can find someone who can make use of "the item related to foot size" and that the rest of the bag was satisfactory.

Posted 2 years ago

“I have been dancing since I was 2 years old (now 34) and I’ve not had to buy new dance shoes all that much but when I do DanceDirect is the place to go! I love my latest modern/jazz split sole shoe. They are so comfy and mould to your foot perfectly. I love that with split sole (also being a ballet dancer) that when you point your foot, it looks great in split sole and emphasises the move more. Thank you for providing great dance wear as always.”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Amazing quality and great customer service”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of our goods. I will pass your comments on to the team.

Posted 2 years ago

“Excellent quality costume, unique designs and delivered on time.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of the costume. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Costume arrived and was beautiful and as described. Fit well and looked great on stage”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Got a size up in the ballet shoe and fitted perfect.”

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Posted 2 years ago

Thank you for the review. Your comments will be helpful to our other customers.

Posted 2 years ago

Dance Direct is rated 4.7 based on 7,528 reviews