Dalby Living Reviews

Name: Dalby Living
Address: Dalby Hall, Dalby, Lincolnshire, Dalby
Rating: 4.79

4.8 Rating 1,514 Reviews

97 %

of reviewers recommend Dalby Living

Company Reviews

Metrics

Info

4.8

Based on 1,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

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Dalby Living 5 star review on 9th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, however, company have failed to respond to 2 emails regarding damage to the product which should be under warranty. Not good customer service!!!!!!”

Helpful Report

Posted 8 years ago

“WE did have problems in assembling the chairs and especially the table. The 'bolts' were too large for the pre-drilled holes. Also minor damage (not just variation) on edge of table - sent photos .However we accepted that this was minor.”

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Posted 8 years ago

“Great customer service and really pleased with the quality of the garden table and chairs.”

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Posted 8 years ago

“Fantastic garden set, tremendous value and brilliant customer service!”

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Posted 8 years ago

“Great customer service and advice. Prompt delivery. We love our table and would definitely buy from you again!”

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Posted 8 years ago

“Not the real product very unhappy”

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Posted 8 years ago

“I have received a perfect service from the company. My teak table and chairs are of a very good standard and an extremely competitive price. The table legs and a chair were sadly damaged by the delivery courier, however, the company immediately sent on replacements which arrived within days and allowed me to keep the damaged items with their compliments. I would use this company again and am happy to recommend.”

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Posted 8 years ago

“Extremely pleased with the chairs I ordered. Good quality, very comfortable and delivered very quickly.”

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Posted 8 years ago

“great wood job complete waiting for weather ????????”

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Posted 8 years ago

“Excellent service and good products.”

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Posted 8 years ago

“We have the Deauville 8 Seater Teak Garden Furniture Set. Within about an hour we had a call (from a v friendly John) confirming our order and advising us that the courier would be in touch to arrange delivery. The courier was good, everything was stacked onto one pallet. He was on his own and just had a hand cart thing which had forks to pick up the pallet but not much lift, just ground clearance. We have a small kerb (maybe 4 inches) and it couldn't get up that. A passing postman helped otherwise we would have been really stuck. Everything was packed well, plenty of padding and well secured to the pallet. Assembly was pretty simple, a handful of dowels and a few screws are all that is required. The alignment of the legs onto the table top took a bit of wrangling but me and my 14 year old son did it between us, so not that difficult. The only bit that needs particular care, is picking the completed table up and turning it all over without scratching it - we had assembled it upside down on the open cardboard box, so had no problems. Its huge and its lovely and its reassuringly heavy. Chairs are comfortable even without the cushions. So far, only one thing I could describe as a minor negative, there is a hole for a parasol, but not enough room for a parasol base under the table legs. It has to just rest on the floor not fastened to anything, so that could be an issue if the wind catches it. Maybe a clamp onto the parasol just under the table would fix it so it cant be lifted out by accident. A few people have already been for a look, all very impressed. We are very happy with it and would recommend it without reservations.”

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Posted 8 years ago

“Good product. Good price. Swift delivery”

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Posted 8 years ago

“Totally satisfied with the bench and the guide in assembling ,Ihope in the future to order the coffee table ,if the price is right”

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Posted 8 years ago

“A nicely made product well worth the money. Finnished and packed well. Good company to deal with. My online order was followed up swiftly with a phone call to confirm it.”

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Posted 8 years ago

“No problem”

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Posted 8 years ago

“Ordered and delivered within two days. Excellent”

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Posted 8 years ago

“Quality product ( actually better than expected ) and easy to assemble. Had lots of positive comments about how good it looks on our patio. I know it will last for years! Thanks”

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Posted 8 years ago

“Quick delivery. Table and chairs well built and heavy. Great cushions too! Thx”

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Posted 8 years ago

“Excellent quality heavyweight hardwood 3 seater benches, ordered a second one as so pleased with first Fast delivery”

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Posted 8 years ago

“Great product, easy to assemble, etc. Only suggested improvement, an email when item has been despatched to ensure someone is in to receive.”

Helpful Report

Posted 8 years ago

Dalby Living is rated 4.8 based on 1,514 reviews