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Dalby Living Reviews

4.8 Rating 1,571 Reviews
97 %
of reviewers recommend Dalby Living
4.8
Based on 1,571 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Dalby Living Reviews
Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

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Very easy to deal with. Accommodating.
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Posted 6 years ago
Excellent service and the quality of the furniture is superb for the price.
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Posted 6 years ago
Was a little nervous of spending almost £1200 without actually seeing the physical items but this was unfounded. Excellent quality the teak is beautiful and very well constructed. Delivery service was very good too. Thank you
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Posted 6 years ago
Good quality furniture but definitely with imperfections (scratches and a crack) but for the price I will accept. The table is 2m long instead of 2.2m which just fits 8 people but quite squishy and I specially ordered it for it’s 2.2m size, to be less so. So, there is definitely a mistake on their website about the dimensions and when I phoned to inquire, they were not accepting it, but argued that no one has ever complained about that and they will need to check it themselves, clearly suggesting that I was making it up and at the same offering me a refund!?Not sure I’d call that a good customer service...
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Posted 6 years ago
Great customer service. Choice of delivery day. Absolutely love my new table and chairs. Also ordered the protective covers and they are really good. Everyone loves my table, had so many positive comments. Totally worth the money. Beautiful furniture.
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Posted 6 years ago
Very prompt response to confirm my order by both phone and email. Friendly service and rapid dispatch. Excellent quality teak table and chairs - also excellent value for money! Two of my chairs were damaged in transit but no quibble replacements sent straight away. I wouldn't hesitate to recommend this company - very pleased with my purchase A* service and quality.
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Posted 6 years ago
Rather than being "Teak Garden Specialists" Humber imports are specialists in cheek. I made an enquiry of Humber Imports for one of their items about which I was unsure of their rather confusing if not misleading description. I received a reply which called me a buffoon, and idiot, a halfwit. It asked if I have senile dementia (which was spelled, dementure) . I was called me a Prick. This is not the kind of language nor behaviour one would expect from a serious business. It make no pretence at even a modicum of manners, rather foul mouthed ignorance.
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Posted 6 years ago
excellent product, excellent service - and they answer the phone as well!
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Posted 6 years ago
Excellent service and great products
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Posted 6 years ago
My garden furniture arrived really quickly and was easy to assemble. We are really pleased with it and would definitely use the company again.
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Posted 6 years ago
The goods arrived on time in good order. They are to replace a previous set of the same teak chairs and table bought over 15 years ago from Humber Imports. They stand up well to a coastal environment and all it throws at them. Recommended.
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Posted 6 years ago
Great customer follow-up after placing order online. It was delivered promptly and as ordered. Quality seems to be great.
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Posted 6 years ago
Very quick service. Product as described.
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Posted 6 years ago
Easy to order. Quick to deliver. Slight problem with one of the chairs which was replaced and delivered within 3 days. Excellent service and highly recommended
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Posted 6 years ago
Great communication and speedy delivery
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Posted 6 years ago
Excellent product, good price, prompt and efficient delivery.
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Posted 6 years ago
Delivery on time, good quality materials and very well packaged
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Posted 6 years ago
Every thing was perfect.
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Posted 6 years ago
John is very helpful and the information he provided was clear and precise. The delivery service was good. thanks
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Posted 6 years ago
Fantastic service, great product. Hugely impressed
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Posted 6 years ago
Dalby Living is rated 4.8 based on 1,571 reviews