Dalby Living Reviews

Name: Dalby Living
Address: Dalby Hall, Dalby, Lincolnshire, Dalby
Rating: 4.79

4.8 Rating 1,514 Reviews

97 %

of reviewers recommend Dalby Living

Company Reviews

Metrics

Info

4.8

Based on 1,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

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Dalby Living 5 star review on 9th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“phone call confirming order and delivery dates straight after online order”

Helpful Report

Posted 6 years ago

“Good quality furniture at sensible price. A couple of problems with delivery couriers causing damage in transit, but these were resolved immediately by Humber Imports.”

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Posted 6 years ago

“Great company the only thing I can comment on is the delivery driver refusing to help my 79 year old dad off load the stove as the delivery driver said he had a bad back and couldn't do any lifting.”

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Posted 6 years ago

“Good quality products. Plus order came very quickly. Two of our eight chairs were damaged in transit. Quick replacements sent by John. Thanks very much. We will recommend you to our family & friends”

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Posted 6 years ago

“Excellent service, speedy delivery, quality product. Would highly recommend”

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Posted 6 years ago

“Excellent product, we liked that they called us to let us know that the order was being processed. It arrived on time as promised. Really can't fault the service.”

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Posted 6 years ago

“Excellent fast delivery after ordering. Our selection of the heavier product was definitely the right decision. A small problem with a number of dowels which did not line-up with their holes (this would be a serious problem without DIY skills and tools). Would certainly recommend to any one looking for wooden products”

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Posted 6 years ago

“Garden bench was delivered within 3 days.Was easy to assemble and adds finishing touches to new garden. Only negative thing was that no notice of delivery was given it was only by chance that someone was in to receive it.”

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Posted 6 years ago

“Excellent quality for the price, and very fast delivery Fifth table set I have bought from you over the years for various of my houses and all have lasted really well Thank you again Neil”

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Posted 6 years ago

“Great furniture Fabulous service Amazing quality for the price Thank you”

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Posted 6 years ago

“Very easy to deal with. Accommodating.”

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Posted 6 years ago

“Excellent service and the quality of the furniture is superb for the price.”

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Posted 6 years ago

“Was a little nervous of spending almost £1200 without actually seeing the physical items but this was unfounded. Excellent quality the teak is beautiful and very well constructed. Delivery service was very good too. Thank you”

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Posted 6 years ago

“Good quality furniture but definitely with imperfections (scratches and a crack) but for the price I will accept. The table is 2m long instead of 2.2m which just fits 8 people but quite squishy and I specially ordered it for it’s 2.2m size, to be less so. So, there is definitely a mistake on their website about the dimensions and when I phoned to inquire, they were not accepting it, but argued that no one has ever complained about that and they will need to check it themselves, clearly suggesting that I was making it up and at the same offering me a refund!?Not sure I’d call that a good customer service...”

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Posted 6 years ago

“Great customer service. Choice of delivery day. Absolutely love my new table and chairs. Also ordered the protective covers and they are really good. Everyone loves my table, had so many positive comments. Totally worth the money. Beautiful furniture.”

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Posted 6 years ago

“Very prompt response to confirm my order by both phone and email. Friendly service and rapid dispatch. Excellent quality teak table and chairs - also excellent value for money! Two of my chairs were damaged in transit but no quibble replacements sent straight away. I wouldn't hesitate to recommend this company - very pleased with my purchase A* service and quality.”

Helpful Report

Posted 6 years ago

“Rather than being "Teak Garden Specialists" Humber imports are specialists in cheek. I made an enquiry of Humber Imports for one of their items about which I was unsure of their rather confusing if not misleading description. I received a reply which called me a buffoon, and idiot, a halfwit. It asked if I have senile dementia (which was spelled, dementure) . I was called me a Prick. This is not the kind of language nor behaviour one would expect from a serious business. It make no pretence at even a modicum of manners, rather foul mouthed ignorance.”

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Posted 6 years ago

“excellent product, excellent service - and they answer the phone as well!”

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Posted 6 years ago

“Excellent service and great products”

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Posted 6 years ago

“My garden furniture arrived really quickly and was easy to assemble. We are really pleased with it and would definitely use the company again.”

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Posted 6 years ago

Dalby Living is rated 4.8 based on 1,514 reviews