Dalby Living Reviews

Name: Dalby Living
Address: Dalby Hall, Dalby, Lincolnshire, Dalby
Rating: 4.79

4.8 Rating 1,514 Reviews

97 %

of reviewers recommend Dalby Living

Company Reviews

Metrics

Info

4.8

Based on 1,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

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Dalby Living 5 star review on 9th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit doubtful prior to ordering looking at some reviews but I'm so glad I went with my instincts and ordered it regardless. I ordered the 10 seater Antibes set. The quality looks to be very good. There are a few very minor issues that I could easily sort without having to bother customer services. When I did have questions after ordering, Lottie was fantastic and answered everything. The table and chairs themselves look fantastic, even more so now they've been treated (get the treatment too as you won't find it cheaper anywhere else!). The ONLY reason for 4 stars is because I can't comment on it's durability. Hopefully it will last but I intend to look after the set as best as I can. Many thanks 👍🏻”

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Posted 3 months ago

“Great value for money with quick despatch and delivery”

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Posted 3 months ago

“Tried numerous times to get hold of someone as incorrect item delivered no response service was easier under Humber imports”

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Posted 4 months ago

“I couldn’t find a better price for the two teak benches we bought from Dalby Living. Delivery was swift with clear regular updates and courteous delivery drivers. We had an issue with one of the benches, emailed Dalby Living and it was sorted by the next morning. Can’t fault this company in any way and would buy from them again without a moment’s hesitation. Thank you DL - we love our benches and enjoyed our shopping experience with you!”

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Posted 4 months ago

“Bought a memorial bench for a friend who sadly passed , spot on service and a lovely bench at a very good price”

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Posted 4 months ago

“Really lovely bench and speedy delivery. My only suggestion would be to communicate on delivery. Had no information about delivery so wasn’t home. Luckily a neighbour took it in.”

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Posted 4 months ago

“Delivery is very quick and can be arranged within a two hour slot with the driver. The garden furniture from Dolby living is excellent quality and looks as though it will last a long time. When the furniture arrives it’s on a pallet so can be placed where you want it in your property providing there is level access. I can’t fault the quality of the wood used and how good it looks. I’m very pleased with my purchase. This is the second purchase from Dalby living and I recommend them for quality and service.”

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Posted 4 months ago

“It’s been a long time since I fully rated a company and Dalby Living smashed it. The products online look beautiful and are so reasonably priced (I thought, too good to be true?). They arrived and they are equally as beautiful, you can see and feel they’re top quality teak! We had 1 broken chair on arrival and Mark in customer services couldn’t be more attentive to rectify the isssue. The broken chair was swapped out very quickly. Honestly the best product, customer service and company!!”

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Posted 4 months ago

“The garden table and chairs look great and seem very good quality - thank you!”

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Posted 4 months ago

“We bought a 6 seater oval table and chairs and a steamer chair. The only reason we have not given 5 stars is that delivery was a bit slower than expected and we did feel the need to chase once. However, when the table and chairs arrived we were more than impressed. Superb! We've had many a compliment about them. The steamer chair was nice enough but had a long split on the left arm which had quite obviously been repaired with glue. We advised Dalby about this and we received a replacement chair within a few days. No quibbles. Overall, we are extremely happy with our purchase and customer service. Would recommend.”

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Posted 4 months ago

“I recently bought a Monte Carlo 8 Seater Teak Garden Dining Table Furniture Set with which I am very pleased. Dalby Living's service was 100%. Many thanks”

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Posted 4 months ago

“Had some problems with the item purchased but they were resolved quickly and helpfully. Service was prompt and after sales extremely helpful and attentive.”

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Posted 4 months ago

“Excellent service and products”

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Posted 4 months ago

“Fantastic quality furniture. I purchased a Lutyens patio set and it's exceeded expectations in quality, look and comfort, especially for the price. Our delivery arrived quickly (I live in a very remote location) and very well packaged. Minimal easy assembly. Cannot recommend enough!”

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Posted 4 months ago

“The chair is good, not great, but definitely sturdier and way more robust than Acacia wood. I would purchase similar again but not from Dalby sadly as the delivery experience and Dalby’s customer service were both pretty poor. Despite having an issue there was no follow up made by Dalby.”

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Posted 4 months ago

“Good quality furniture Very little todo in terms of setting up Only attaching legs to table Excellent price Looks expensive Good service Fast delivery Definitely recommend”

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Posted 4 months ago

“Have received so many compliments ! Beautifully made, delivered as promised, Very happy.”

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Posted 4 months ago

“From ordering to the delivery was as expected, on time, packed well. Issue with the table and this was dealt with with a replacement. Furniture is beautiful and sturdy, this will last us for many many years.”

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Posted 4 months ago

“3rd Paris set in 8 years as passed other two on to children as property became available to them. Brilliant value, comfort and life whether oiled or not( later set not, too much faff). Great comms n service from Humber now Dalby. Never secured top so can dismantle and put in shed over winter/ move easily without any problems. Put small doorstops on chairs and table to keep off wet. Last forever…. Maybe.”

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Posted 4 months ago

“Ordered table & chairs and all arrived but damage to one chair. Sent replacement without hesitation. Unfortunately that also arrived with some damage. I told them that as I was a woodworker I would be able to fix it. They told me to keep the chir and would refund me the cost of a single chair. The money was refunded the same day. Quite honestly you cant ask for a better service than that. Delighted.”

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Posted 4 months ago

Dalby Living is rated 4.8 based on 1,514 reviews