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Dalby Living Reviews

4.8 Rating 1,571 Reviews
97 %
of reviewers recommend Dalby Living
4.8
Based on 1,571 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Dalby Living Reviews
Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

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Delivery was poor, was advised by Darby customer service that delivery could be rescheduled but that wasn’t the case. Received notification at 10am, when already at work, that delivery would be in a couple of hours. Dalby use XPD which if you check out their reviews is a very poor choice. The item was delivered into my front yard, not a secure location and as it was pouring with rain it the packaging was saturated by the time I got home so it was very difficult to carry in. I contacted Darby who weren’t particularly bothered a £200 item had been left in an unsecured place. This was my first order with them and it’ll be my last. As for the item itself, the steamer chair is sturdy but the brass hinges were very scratched on receipt - is this a returned item perhaps? As for the cushion that came with it, it’s not good, the material is very cheap looking so will be buying a replacement. For the price it’s ok but wouldn’t recommend the company or item, there’s probably better quality out there and a firm that has better customer service.
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Posted 7 months ago
Good team and responsive. Product was great value and brilliant quality
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Posted 7 months ago
Excellent product and great service. Unfortunately, some items were damaged in transit but they were immediately replaced without any hesitation. I'd happily buy from Dalby again.
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Posted 7 months ago
Beautifully made deck furniture, very pleased with our order. Just one thing to mention and that is we found the chairs backrest a little too upright where as if there was a slight recline to accommodate a cussion this would make them extremely comfortable.
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Posted 7 months ago
The Humber Teak Renovation system is excellent and makes preparation of outdoor wooden furniture so much easier.
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Posted 8 months ago
Beautiful product, incredibly well made, and much better value than any other retailer I came across (did nearly 2 months worth of research). Prompt delivery and nice after sales.
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Posted 8 months ago
Very good service as the first cover we received was the wrong size but after a quick phone call we received the correct cover within a couple of days.
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Posted 8 months ago
We are extremely pleased with the rememberence bench that we purchased from Dalby Living. The quality of the bench was excellent , easy to assemble and delivery was super speedy. Special shout out to Mark, who gave us extra help and advice on how to treat and care for the bench. Nothing was too much trouble for this lovely young man! Will definitely buy from this company again. Highly recommend.
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Posted 8 months ago
Good value, good quality and efficient delivery
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Posted 8 months ago
Very pleased with the product and prompt delivery. The customer service is excellent, Lottie sorted out a small issue very efficiently. We would definitely use this company again.
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Posted 9 months ago
Very pleased with the product and prompt delivery. The customer service is excellent, Lottie sorted out a small issue very efficiently. We would definitely use this company again.
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Posted 9 months ago
Fantastic value for money for a pair of high quality sun loungers, and delivered very quickly as well.
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Posted 9 months ago
Very easy to order online, had no problem at all. Lovely customer service. Fantastic quality bench, very sturdy and looks lovely.
Dalby Living 5 star review on 11th April 2024
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Posted 9 months ago
Dear future clients of Humber Imports, Just want to let you know bought Teak garden table and chairs - great quality - quick delivery. However in transport some chairs got damaged - informed Humber and within a couple of days we received new replacement chairs. Top service!!
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Posted 9 months ago
Very good customer service, Fast delivery, excellent product, highly recommend the garden bench. Very easy to assemble. It looks amazing Many thanks to Humber imports, I would definitely use them again & recommend to my friends.
Dalby Living 5 star review on 4th April 2024
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Posted 9 months ago
Great communication and fast delivery, bought the Geneva 8 seater , easy to put together and looks great, hope we get some sun to enjoy it !
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Posted 9 months ago
Couldn't be more pleased with my purchase of The Antibes Dining Set. Prompt delivery and very well packaged. Just completed a covering with teak oil and assembled myself over the Easter break. Having painted the teak oil into every nook and cranny I was very impressed with the quality of the craftmanship which is exceptional for the price. Probably the best buy I have made in the last year. You won't be disappointed.
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Posted 9 months ago
The Sissinghurst 3 person Bench is well made and relatively easy to assemble. It did require a little bit of easing of the wooden pegs , but pretty easy. Good price.
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Posted 9 months ago
The quality of the bench is excellent and the build was quite easy it would have been easier with 2 persons. We did not have any communication to let us know when the bench was being delivered fortunately we were in at the time.
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Posted 9 months ago
The teak garden furniture that we ordered, arrived very promptly after placing the order. We were surprised how solid the chairs and table were considering the overall price was so much better than many other companies. Our sons are due to assemble the table this weekend so we are hoping that this is a straight forward process.
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Posted 9 months ago
Dalby Living is rated 4.8 based on 1,571 reviews