Dalby Living Reviews

Name: Dalby Living
Address: Dalby Hall, Dalby, Lincolnshire, Dalby
Rating: 4.79

4.8 Rating 1,565 Reviews

97 %

of reviewers recommend Dalby Living

Company Reviews

Metrics

Info

4.8

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

Write Your review

Tell us how Dalby Living made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Living 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just bought a teak garden set (table plus 8 chairs with Cushions) The servicer was first class - delivered in 3 days, the sturdiness and quality of this furniture is amazing, and brilliant value for money - very happy!”

Helpful Report

Posted 1 year ago

“Good quality furniture, exactly as described well constructed and nice attention to detail.”

Helpful Report

Posted 1 year ago

“Lovely sturdy bench at reasonable price with quick delivery.”

Helpful Report

Posted 1 year ago

“Ordered a teak sun lounger, a table and 4 chairs. Prompt delivery, all rosy. Decided against the table and chairs, even before unpacking, due to space restrictions. Called to arrange a return after initial email went unanswered. I was advised a collection had been booked and to expect a call to arrange. 4 weeks later, still nothing, and calls, voicemails, emails, all unanswered and can't get hold of anyone at Humber Imports!”

Helpful Report

Posted 1 year ago

Hello Jonathan. We emailed you before you posted this review regarding the collection and for some reason the couriers hadn't arrived to collect, we did send a screenshot of the collection manifest, a new collection had also been generated. You replied to the email appreciating the response which renders the review a little confusing. We did also fully refund you for the table and chairs that you didn't want to keep. Sorry for any inconvenience caused.

Posted 1 year ago

“memorial bench purchased, excellent value for money, great quality material, very good price, on time delivery.”

Helpful Report

Posted 1 year ago

“I am a little disappointed with the Monte Carlo 8 seater. The table comes either untreated, or if it is then its not really working. We had the Monte Carlo covers, but after it rained once we took the covers off to reveal all the timber water marked. The covers obviously aren't water proof and the table not protected. To make things worse, oil or treatment has run off and stained my brand new patio. Also the table in the unextended set up doesn't have a parasol hole which means you either have to have it full size all the time, or not have a parasol. The base also doesn't have a clamp incase the parasol ever goes into uplift which could be as easy as a butterfly screw. This isn't what I expect for £1100 piece of furniture and covers.”

Helpful Report

Posted 1 year ago

“I was a bit apprehensive as the offer seemed too good to be true. I bought the Antibes 10 seater. It was delivered within 24 hours, as promised. An initial problem with delivery was swiftly sorted out and it came in time for an event 48 hours from when I purchased online. The office phoned me and kept me in touch, and totally delivered. I could not be happier. It’s a wonderful addition to our garden. Isobel and Jonathan , Devon”

Helpful Report

Posted 1 year ago

“Excellent product and speedy delivery. Looks lovely. Would be perfect if the planters came with a lining product.”

Helpful Report

Posted 1 year ago

“Excellent - quick and efficient delivery . Product beautifully made / I would highly recommend”

Dalby Living 5 star review on 17th August 2023

Helpful Report

Posted 1 year ago

“Good quality table and chairs delivered by a friendly driver within 2 days of ordering!”

Helpful Report

Posted 1 year ago

“Everything as promised. Quick and efficient delivery. Furniture as described. Excellent.”

Helpful Report

Posted 1 year ago

“We recently purchased an extending teak garden table with ten chairs from Humber Imports. The ordering process was simple, the price was very competitive and delivery took place within a week. The table came flat-packed and therefore required assembly. This was pretty straightforward, and overall we are very happy with our purchase.”

Helpful Report

Posted 1 year ago

“Very happy with our teak garden furniture. Quick delivery and very little to assemble.”

Helpful Report

Posted 1 year ago

“We’re very happy with our new 10 Seater Garden set and all extras we purchased.very good quality teak and great workmanship. Also, very quick delivery. Will definitely recommend !”

Helpful Report

Posted 1 year ago

“Really pleased with the table and chairs and their service. We had an issue with one of the chairs and after emailing it was rectified straightaway. Would highly recommend.”

Helpful Report

Posted 1 year ago

“I purchased a patio table and 4 chairs from Humber Imports in October 2020 and have been using the table and 3 chairs outside with no issues. The 4th chair has been in the garage and used only occasionally. When I brought it out to use a few weeks ago the wooden slats on the seat came away from the frame and rendered the chair unsafe to sit on. I checked the guarantee which was for 12 months after the date of purchase. I contacted Humber Imports and spoke to Lottie in customer services who was happy to send 2 new chairs (as they come 2 to a box ) with no questions asked. I was pleasantly surprised by the excellent customer service and would highly recommend this company. A big thanks to Lottie and wish other companies would follow this example of how to keep customers happy.”

Helpful Report

Posted 1 year ago

“Really good quality bench. This is second purchase of one of their benches. They do need assembling but it's fairly straightforward with a few wooden batons and screws.”

Helpful Report

Posted 1 year ago

“Having bought some years ago a table and 6 chairs from Humber Imports and having had good use out of the set we needed to replace 1 of the chairs, just wear and tear! We ordered 2 further chairs which were delivered very quickly, the service from Humber Imports has been first class. I am more than happy to recommend this company, for quality of product and service received.”

Helpful Report

Posted 1 year ago

“Quick and easy to order and at a great price. Delivery was extremely fast and very well packaged and the driver was very polite. The table was easy to assemble and the good thing is that as there are no metal parts, there is nothing to rust, unlike our previous one. Excellent quality and looked great as was, although we applied a coating of teak oil which has given a richer colour and hopefully, added protection. We are very happy customers and the table and chairs look fantastic.”

Helpful Report

Posted 1 year ago

“Bought the Deauval set. Exceptionally happy with the quality and looks superb on my patio. Customer service I received was excellent. Thank you”

Helpful Report

Posted 1 year ago

Dalby Living is rated 4.8 based on 1,565 reviews