Dalby Living Reviews

Name: Dalby Living
Address: Dalby Hall, Dalby, Lincolnshire, Dalby
Rating: 4.79

4.8 Rating 1,565 Reviews

97 %

of reviewers recommend Dalby Living

Company Reviews

Metrics

Info

4.8

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

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Dalby Living 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality furniture Very little todo in terms of setting up Only attaching legs to table Excellent price Looks expensive Good service Fast delivery Definitely recommend”

Helpful Report

Posted 5 months ago

“Have received so many compliments ! Beautifully made, delivered as promised, Very happy.”

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Posted 5 months ago

“From ordering to the delivery was as expected, on time, packed well. Issue with the table and this was dealt with with a replacement. Furniture is beautiful and sturdy, this will last us for many many years.”

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Posted 5 months ago

“3rd Paris set in 8 years as passed other two on to children as property became available to them. Brilliant value, comfort and life whether oiled or not( later set not, too much faff). Great comms n service from Humber now Dalby. Never secured top so can dismantle and put in shed over winter/ move easily without any problems. Put small doorstops on chairs and table to keep off wet. Last forever…. Maybe.”

Helpful Report

Posted 5 months ago

“Ordered table & chairs and all arrived but damage to one chair. Sent replacement without hesitation. Unfortunately that also arrived with some damage. I told them that as I was a woodworker I would be able to fix it. They told me to keep the chir and would refund me the cost of a single chair. The money was refunded the same day. Quite honestly you cant ask for a better service than that. Delighted.”

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Posted 5 months ago

“I would certainly use this company again, much cheaper than alternative company's and good quality. Arrived within designated timeframe. One of the cushions arrived damaged but they were great sending a replacement.”

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Posted 6 months ago

“Absolutely Delighted From my first call of enquiry regarding colour of cushions to delivery everything was prompt and personal. Wanted a 10 seater table to seat all of family. The teak table and chairs that we have purchased are really good quality. The packaging was really excellent and the furniture arrived quickly exactly in the time scale described”

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Posted 6 months ago

“We have (separately) ordered two garden benches. They both arrived very quickly, were quite easy to assemble, and are lovely, sturdy and of good quality wood. We are impressed with Dalby Living.”

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Posted 6 months ago

“Really impressed with the quality of the bench. It looks stunning. It was very easy to assemble. Excellent service and prompt delivery.”

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Posted 6 months ago

“We’d been searching for a Teak Dining Set for some time and came across Dalby Living. We had an issue with two chairs which were replaced super quick and without hesitation. From start to finish the service was excellent. We will definitely be buying from again.”

Dalby Living 5 star review on 17th June 2024

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Posted 6 months ago

“Excellent customer service. Great product and pricing. Very happy”

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Posted 6 months ago

“Great service. All furniture arrived quickly. Looks superb in our garden. Fabulous quality.”

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Posted 6 months ago

“I ordered a 6-piece teak dining set a week ago, and it arrived yesterday. The delivery firm called the day before to let me know when they were coming, and the driver helped me get the boxes off the pallet and couldn't have been more helpful. I am delighted with the quality of the furniture, which is way better than what I could have got via a local garden centre, where I would have probably had to pay twice as much. The whole experience has been excellent, and I would highly recommend Dalby Living previously known as Humber Imports.”

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Posted 6 months ago

“Prompt service clear communication, well priced good quality item”

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Posted 6 months ago

“Great outdoor teak furniture at very reasonable price. Minor comms issue over arranging delivery but sorted quickly. Definitely recommend.”

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Posted 6 months ago

“Delivery was poor, was advised by Darby customer service that delivery could be rescheduled but that wasn’t the case. Received notification at 10am, when already at work, that delivery would be in a couple of hours. Dalby use XPD which if you check out their reviews is a very poor choice. The item was delivered into my front yard, not a secure location and as it was pouring with rain it the packaging was saturated by the time I got home so it was very difficult to carry in. I contacted Darby who weren’t particularly bothered a £200 item had been left in an unsecured place. This was my first order with them and it’ll be my last. As for the item itself, the steamer chair is sturdy but the brass hinges were very scratched on receipt - is this a returned item perhaps? As for the cushion that came with it, it’s not good, the material is very cheap looking so will be buying a replacement. For the price it’s ok but wouldn’t recommend the company or item, there’s probably better quality out there and a firm that has better customer service.”

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Posted 6 months ago

“Good team and responsive. Product was great value and brilliant quality”

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Posted 6 months ago

“Excellent product and great service. Unfortunately, some items were damaged in transit but they were immediately replaced without any hesitation. I'd happily buy from Dalby again.”

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Posted 6 months ago

“Beautifully made deck furniture, very pleased with our order. Just one thing to mention and that is we found the chairs backrest a little too upright where as if there was a slight recline to accommodate a cussion this would make them extremely comfortable.”

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Posted 6 months ago

“The Humber Teak Renovation system is excellent and makes preparation of outdoor wooden furniture so much easier.”

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Posted 7 months ago

Dalby Living is rated 4.8 based on 1,565 reviews