Dalby Living Reviews

Name: Dalby Living
Address: Dalby Hall, Dalby, Lincolnshire, Dalby
Rating: 4.79

4.8 Rating 1,566 Reviews

97 %

of reviewers recommend Dalby Living

Company Reviews

Metrics

Info

4.8

Based on 1,566 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01790 753 069

Email:

mail@humberimports.com

Location:

Dalby Hall, Dalby, Lincolnshire
Dalby
PE23 4PN

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Dalby Living 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This furniture is not first quality. It must be acknowledged that this furniture is cheap for teak garden furniture. Good quality teak garden outside furniture should last between 10-15 years . I bought a set 5 years ago and had to make some repairs on arrival. I am fairly handy and have a workshop at home. Last year I started re-glueing the joints in the chairs. I have re-glued 2 chairs so far and have one more to do. A couple of weeks ago a chair collapsed out of the blue and on inspection the leg was completely rotten with White Rot, a fungal disease similar to dry rot; a surprise as chairs stored under covers all winter. I carved a new leg in the workshop only to discover afterwards that the rot had in fact spread through the joints into the body of the chair. It is un - repairable. I think a fair judgment here is that the furniture is cheap but it is not top quality and probably should be regarded as likely to need replacement after 5 or 6 years. You must make a judgement as to whether this is what you want.”

Helpful Report

Posted 4 years ago

“Love the furniture and the service. we had a small issue with one of the chairs and were sent a replacement immediately. Thank you”

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Posted 4 years ago

“product of good quality and easy to put together. wasn't impressed with you UK transport, tried various way to contact them to find out any info on delivery without any success.”

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Posted 4 years ago

“Very professional company with very good customer service. Ordered the Monte Carlo set very happy with purchase. Arrived much earlier than expected with updates on delivery progress. Highly recommend this company. Had bad experience with another company and Humber Imports more than made up for my previous experience. Thank you guys!”

Helpful Report

Posted 4 years ago

“Excellent customer service! Received call from company thanking me for order and advice on league delivery time. Very professional and very good quality 8 seater monte carlo set. Very pleased. Delivered much earlier than expected. Highly recommend company will definitely use again.”

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Posted 4 years ago

“Great table and chairs. Good service, everything as stated.”

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Posted 4 years ago

“Great product, great price, delivery was made quicker than estimated date, slight problem with one chair swiftly sorted, would highly recommend. Delivery was over 7 days as out of stock at first, refund was offered if not happy to wait, glad we didn’t.”

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Posted 4 years ago

“Very pleased with the quality of the table and chairs. Would have been an added bonus if had been pretreated with teak oil. Excellent service & delivery . Would recommend Humber imports and would use company again in the future.”

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Posted 4 years ago

“A nice product (garden table and set of chairs) at a very good price. One of the chairs came faulty (poor glue job) meaning it fell apart soon after I started using it. Humber sent another one immediately and no questions asked. It's the closest in online shopping to dealing with your local store. I would recommend if you want to be reassured the retailer is there to help.”

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Posted 4 years ago

“Excellent product”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Had the 10 seater set 2 years now. One chair completely collapsed while I was sitting on it, timber has split on another and the fixings are coming apart on a third. Very poor quality.”

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Posted 4 years ago

“Great service by Humber Imports,had a phone call from them on delivery. Very pleased with the Paris Table and chairs. Will be recommending them to friend’s. Many thanks.”

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Posted 4 years ago

“Exceptional customer service, fab product”

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Posted 4 years ago

“Our purchases (3) were dispatched quickly and delivered safely. We are absolutely delighted with all of them.”

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Posted 4 years ago

“Excellent solid teak Garden furniture at reasonable prices. Really helpful customer service and efficient delivery.”

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Posted 4 years ago

“Excellent service nice product”

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Posted 4 years ago

“Great products and a great service”

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Posted 4 years ago

“Great products. Delivered very promptly.”

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Posted 4 years ago

“Product was as described and was delivered promptly! Minor issue was that one of the pre-drilled holes to support Seat section to arm section on bench had a snapped screw inside and therefore we had to drill another hole next to it to fix the issue! Should have been picked up by QC on AQL pre-shipment check in Indonesia perhaps?”

Helpful Report

Posted 4 years ago

Dalby Living is rated 4.8 based on 1,566 reviews