Cymphony Reviews

Name: Cymphony
Address: The Dovecote, Crewe Hall Farm Buildings, Old Park Road, Crewe, Cheshire East
Rating: 4.73

4.7 Rating 464 Reviews

95 %

of reviewers recommend Cymphony

Company Reviews

Metrics

Info

4.7

Based on 464 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

The Dovecote, Crewe Hall Farm Buildings,
Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick and detailed communication provided.”

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Posted 3 years ago

Hi Joanna, Thank you so much for your 5 star review it is really appreciated. Kind Regards Alison

Posted 3 years ago

“They do what they say, they do it well, with efficiency, it all works, I'm happy.”

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Posted 3 years ago

Hi Ranjit, Thank you so much for your 5 star review it is really appreciated. We are really pleased to hear that you are happy with the Service. Kind Regards Alison

Posted 3 years ago

“We have used Cymphony for a number of years now. They offer a very professional service and everyone is so friendly.”

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Posted 3 years ago

Hi Clare, Thank you for your great review it is really appreciated. We have loved working with you over the years and look forward to many more. Kind Regards Alison

Posted 3 years ago

“This was one of the best decisions I've made. I switch the phones over when I'm out of the office and over weekends. It's definitely increased our appointments as our patients always like to speak to someone.”

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Posted 3 years ago

Hi Vanessa, Thank you so much for the great review and we are so pleased that you love the service. Kind Regards Alison

Posted 3 years ago

“Very pleased with the service we receive from Cymphony, they are quick to respond if we need to contact them and all of their staff are knowledgeable and friendly.”

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Posted 3 years ago

Good Morning Pat, Thank you so much for all of your lovely comments and we are so pleased that you love the service. Kind Regards Alison

Posted 3 years ago

“Great service. Everything is dealt with really professionally and nothing is too much trouble. Highly recommended”

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Posted 3 years ago

Good Morning Michael, Thank you so much for your review and I am so happy that you love the service. I will pass your comments on to the Team. Kind Regards Alison

Posted 3 years ago

“EXCELLENT SERVICE We would have no way of attending to our clients without the assistance of Cymphony who take all our out of hour calls in a professional and Courteous manner.”

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Posted 3 years ago

Good Morning Jacque, Thank you so much for your fantastic review and lovely comments it is really appreciated. Kind Regards Alison

Posted 3 years ago

“I had just started my business, its a cleaning company and had lots of customers calling me when I was cleaning, I also had a lot of marketing companies calling me and this was taking up too much of my time, I remember been very stressed with it all, using cymphony too all that away, they shifted the good, bad and ugly and sent me all the good, leaving me to run my business, and because at the time I didn't have an office I had the added value of potential customers and current clients thinking I did. Highly recommend these guys.”

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Posted 3 years ago

Hi Michaela, Thank you so much for your kind and positive words, your feedback is always appreciated and lovely to hear. We're glad to know that everything is going smoothly and working well. As always, please do let us know if you need any assistance from us and we'll be happy to help. Kind Regards, Cymphony

Posted 3 years ago

“It is like having an extra member of staff when we are busy. A very useful and cost effective service.”

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Posted 3 years ago

“Very friendly and helpful staff!”

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Posted 3 years ago

“Well priced, efficient service, no drama, always happy to help, works well, helps my business, we all win”

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Posted 3 years ago

“We've used Cymphony on a few occasions, when our company have been 'out of the office'. The service they offer is professional and efficient; we wouldn't hesitate to use their services to represent our company in the future.”

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Posted 3 years ago

“a complete no brainer for any company small or large, friendly team and great operators. Flexible and friendly with payments. So if you want to outsource and professionalise your call answering check this team out. harpreet”

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Posted 3 years ago

“I feel so supported by all the people at Cymphony. I never worry about missing a call as I know they are always there. They all understand how to react to different callers and I feel as if they are part of my business, helping me to grow and expand. Thank you.”

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Posted 3 years ago

“Competent, responsive, reliable.”

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Posted 3 years ago

“Great service from Cymphony, really professional and we never ever miss a new enquiry as Cymphony take our calls 24/7 if we can't answer. I should have signed up long ago! Thank you :)”

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Posted 3 years ago

“Cymphony staff are always pleasant and helpful. They offer a professional and reliable service”

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Posted 4 years ago

“Any teething problems are immediately sorted and Cymphony are easy to contact with any queries.”

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Posted 4 years ago

“If I had known that Cymphony would work this well, I would have stopped answering my own phone ages ago! At a time when many organisations are giving up their offices and moving to working from home, Cymphony provides a prompt, hassle-free service which means that no single staff member has to take on the burden of the work phone alone. It is brilliant.”

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Posted 4 years ago

“We've been using Cymphony for over a month. Great service”

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Posted 4 years ago

Cymphony is rated 4.7 based on 464 reviews