Cymphony Reviews

Name: Cymphony
Address: The Dovecote, Crewe Hall Farm Buildings, Old Park Road, Crewe, Cheshire East
Rating: 4.73

4.7 Rating 464 Reviews

95 %

of reviewers recommend Cymphony

Company Reviews

Metrics

Info

4.7

Based on 464 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

The Dovecote, Crewe Hall Farm Buildings,
Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with accurate messages.”

Helpful Report

Posted 3 years ago

Good Evening, I'm so glad to hear that you are happy with everything and look forward to working with you for many years to come :) Kind Regards, Alison

Posted 3 years ago

“Since employing Cymphony, it has been an easy no fuss service. It has enabled us to carry out site vists etc knowing that the phones are covered. I would recommend Cymphony to everyone.”

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Posted 3 years ago

Good Morning David, We are so happy to hear this feedback! We value your business and your kind words. Please Let us know if there is anything else we can do to support you! Kind Regards Alison

Posted 3 years ago

“Excellent service it has freed up my time and stopped time wasted by cold callers. All of the calls are taken whether I am available or not then the info sent to me by text message immediately and a final email at the end of the day with all calls listed.”

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Posted 3 years ago

Good Morning, Thanks so much for your kind words! Its a real pleasure working with you. Kind Regards, Alison

Posted 3 years ago

“We have received great service from Cymphony. The phone is always answered in the way we have requested.”

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Posted 3 years ago

Good Afternoon James I am so glad to hear that you are happy with the service you are receiving! I know the team love supporting you and will be so pleased to hear such wonderful feedback :) Kind Regards Alison

Posted 3 years ago

“Having relied upon Cymphony for many years now I am happy to say that it allows me to get on with my work without worrying about the phones. I have no disturbance from sales calls, and I can call customers back at a time that I can give them my proper attention.”

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Posted 3 years ago

Hi John, Thank you so much for this lovely review. I will be sure to pass this amazing feedback on to the team here at Cymphony. We look forward to many more years of working together. Kind Regards Alison

Posted 3 years ago

“Professional service. Clients would assume they have contacted us Direct. Would recommend to anyone. We have used now for many many years and shall continue to do so”

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Posted 3 years ago

Hi Rachel, Thank you so so much for leaving this wonderful review! :-) We absolutely love working with you and we look forward to many more years of working and supporting you and your business. Kind Regards Alison

Posted 3 years ago

“Excellent & Professional I am happy with service I am getting from Cymphony for over two years now. I wanted a professional phone answering service & they do exactly that. Their customer care & & client handling is outstanding. I would highly recommend & give them 5 star ✴️✴️✴️✴️✴️. Thanks.”

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Posted 3 years ago

Hi Sahil, Thank you so much for your kind words, Sahil. It is an absolute pleasure to support you and your team, we look forward to helping you out for many years to come! Kind Regards Alison

Posted 3 years ago

“Extremely good, when you are experiencing a busy period or short staffed you know the calls will get answered. You don't lose any potential business and customers aren't held on hold for extended periods of time getting more and more frustrated.”

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Posted 3 years ago

Hi Georgie, Thanks so much for your kind words Georgie! Its a real pleasure working with you. Kind Regards Alison

Posted 3 years ago

“I have had the support of Cymphony for many years now and as a small business they have been vital in helping my business grow. Thank you for your professionalism.”

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Posted 3 years ago

Good Afternoon Jenny, Thank you for this fantastic review, I will make sure I feed this back to the team. Kind Regards Alison

Posted 3 years ago

“Very efficient service that we have been using as an addition to our existing in-house customer service team. We use Cymphony to answer calls out of office hours and the service is very good and transparent and we find it to be a great help for our business.”

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Posted 3 years ago

Hi Kieron, This is amazing! Thank you so much for taking the time to leave us a wonderful review. Ill be sure to pass on your comments. Here's to many more years of working together! :-) Kind Regards Alison

Posted 3 years ago

“Cymphony is a very important business partner and has been for some time who supports us on a daily basis ensuring any of our missed calls are picked up”

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Posted 3 years ago

Hi Martin, Thank you so much for taking the time to leave such a lovely review! I know I speak for everyone when I say it has been a pleasure working with you over the years and look forward to continuing the relationship long into the future. Kind Regards Alison

Posted 3 years ago

“Very helpful and useful addition to our company”

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Posted 3 years ago

Hi Jane, Thank you so much for your review and glad to hear you are happy with the service :) Kind Regards Alison

Posted 3 years ago

“Gives me back time. I can now pick and choose my phone calls so that I don't interrupt my flow and respond in my own time. It's like having 3 PAs!”

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Posted 3 years ago

Hi Nick, Thank you so much for this great review. I will be sure to pass this amazing feedback on to the team. We look forward to many years of working together. Kind Regards Alison

Posted 3 years ago

“Used Cymphony for over 5 years, they always answer calls promptly, efficiently and politely. Great answering service and can get messages via email and WhatsApp. User friendly”

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Posted 3 years ago

Good Afternoon Vicky, Thank you so much for your 5 Star review it is greatly appreciated. We have loved working with you over the years and look forward to many more years to come. Kind Regards Alison

Posted 3 years ago

“We have utilised the services of Cymphony across both our dealerships for a number of years to deal with the overflow of incoming phone calls at peak times. We have always been pleased with their professionalism and the fact that we don't therefore miss a single phone call.”

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Posted 3 years ago

Good Morning Peter, Thank you for your amazing review, I will be sure to pass on your comments to the Team. Kind Regards Alison

Posted 3 years ago

“Great, professional and good value service.”

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Posted 3 years ago

Good Afternoon, Thank you so much for your great review it is really appreciated. Kind Regards Alison

Posted 3 years ago

“The team at Cymphony are always very efficient & swift in responding to any changes we make with our standby rota & I can't talk highly enough of the answering service they provide. Super company & I would certainly recommend anyone to use their services. Alan Secker, Managing Director (Secker & Sons Norwich)”

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Posted 3 years ago

Hi Alan, Thank you for your great review and amazing comments it is greatly appreciated. I will let the Team know. Kind Regards Alison

Posted 3 years ago

“Good efficient service.”

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Posted 3 years ago

Good Morning, Thank you for your 5 star review it is greatly appreciated. Kind Regards Alison

Posted 3 years ago

“Cymphony are proactive about trying to maintain a certain standard and also then trying to improve that standard. We have been a user of their for several years and will be continuing.”

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Posted 3 years ago

Hi Sarah, Thank you so much for your 5 star review it is really appreciated. So happy to hear that you are happy with the service. Kind Regards Alison

Posted 3 years ago

“We have been supported by the team at Cymphony for years and we are very happy with the service. They always accommodate our requests and we could not be any happier”

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Posted 3 years ago

Hi Sandro, Thank you for your great review it is really appreciated. It has been a pleasure working with you and we look forward to many more years to come. Kind Regards Alison

Posted 3 years ago

Cymphony is rated 4.7 based on 464 reviews