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Cymphony Reviews

4.7 Rating 464 Reviews
95 %
of reviewers recommend Cymphony
4.7
Based on 464 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Cymphony Reviews
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Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

The Dovecote, Crewe Hall Farm Buildings,
Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Anonymous
Anonymous  // 01/01/2019
Easy to set up , communication between both parties is great and the messages taken are great and really helps our business as we are always out of the office . Highly recommend
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Posted 5 years ago
Thank you so much for your lovely feedback Joanne. This is great to hear. Kind Regards Alison
Posted 5 years ago
I have been using this service for several years and never have I had a missed call, or a complaint from my clients on how the service has performed. I have been complimented on such wonderful receptionists I have. I do pass this on. Thank you team for your surport
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Posted 5 years ago
We are so happy to hear this wonderful feedback Philip! We value your business and your kind words. Please Let us know if there is anything else we can do to support you! Kind Regards Alison
Posted 5 years ago
I would like to express my thanks to cymphony for the considerate way they handle the calls for my company.
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Posted 5 years ago
Thank you so much for your lovely comments Malcolm, I will be sure to pass this onto the team for you! Kind Regards Alison
Posted 5 years ago
I have total confidence in my back office which is Cymphoy, I am certain I could not improve. Open all hours, precise, polite, accurate and with an understanding of the business.
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Posted 5 years ago
Thank you for such a lovely review Matthew. I'm so pleased the service is working so well for you. Kind Regards Alison
Posted 5 years ago
The only thing I can mention is that occasionally we have feedback that our calls have been answered with Guy Salmon Land Rover Sheffield. We have a good service from you generally. Thanks
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Posted 5 years ago
Thank you for your review Michelle it is greatly appreciated. Kind Regards Alison
Posted 5 years ago
They are a vital part of my team, filtering out sales calls and picking up on leads. Having someone to make calls on my behalf frees up my time to get on with my business.&
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Posted 5 years ago
Thanks Alix for your lovely comments, we love being an extension of your team! Kind Regards Alison
Posted 5 years ago
They provide an excellent service that takes a whole lot of work off my team. Jeremy
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Posted 5 years ago
Thank you for your review Jeremy, We're so glad to hear that we've been a help to your business. Kind Regards Alison
Posted 5 years ago
Great service, would use again.
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Posted 5 years ago
Thank you Joe for your great review. Please do not hesitate to call if you need our help again. Kind Regards Alison
Posted 5 years ago
Never had a problem receiving messages left and the end of day report is good.
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Posted 5 years ago
Thank you for your review we are delighted that you are happy with the service. Kind Regards Alison
Posted 5 years ago
Great service from Cymphony - always take clear messages and pass them on straight away
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Posted 5 years ago
Thank you for your great review I will pass your feedback on to the Team. Kind Regards Alison
Posted 5 years ago
Provide a second to none professional service, have excellent communication with their client's and take on board all requests submitted and deal with them in a timely manner
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Posted 5 years ago
Thank you for leaving such a fantastic review Jacque. We love being able to support your business and it’s great to hear how well it works for you. Kind Regards Alison
Posted 5 years ago
Very happy with service provided, can't fault it.
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Posted 5 years ago
Thank you so much for your kind review, this is great to hear. Kind Regards Alison
Posted 5 years ago
We have been working with Cymphony now for over 5 years. We're very happy with the service they provide us.
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Posted 5 years ago
Thank you for your review Becky, it's so nice to hear and I will pass along this feedback to The Team. Kind Regards Alison
Posted 5 years ago
Reliable and affordable service. The friendly team are always available when I have a question or need to send an update.
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Posted 5 years ago
Thank you, we aim to please and I am sure the team will be really happy with your kind words! Kind Regards Alison
Posted 5 years ago
Happy with the overall service
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Posted 5 years ago
Thank you so much for your great review George, it is greatly appreciated. Kind Regards Alison
Posted 5 years ago
Cymphony handle all our calls with efficiency and a professional attitude
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Posted 5 years ago
Thank you so much for this review Philip. We appreciate the feedback so much. Kind Regards Alison
Posted 5 years ago
Cymphony provides an excellent service by way of taking all of my business calls, forwards the ones which are not cold calls meaning, I just deal with clients wanting our services which maximises our time. Emails received outlines the reason for call plus, I receive business close of play email report outlining all the calls that day.
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Posted 5 years ago
This is an amazing review, thank you Paul for your kind words. Kind Regards Alison
Posted 5 years ago
We have used Cymphony’s services for over five years and have always found them to be very reliable, consistent in their approach to answering calls, an excellent gatekeeper and polite at all times. Highly recommended.
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Posted 5 years ago
Thank you so much for your very kind review, Anthony. We love working with you and look forward to our continued relationship. Kind Regards Alison
Posted 5 years ago
Totally delighted with their service. Thanks for all your help. Mr Spring.
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Posted 5 years ago
Thank you so much for your lovely feedback Govind. This is great to hear. Kind Regards Alison
Posted 5 years ago
Very professional, clients do not know that they are not talking directly with the firm.
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Posted 5 years ago
We are so happy to hear this wonderful feedback! We value your business and you kind words. Kind Regards Alison
Posted 5 years ago
Cymphony is rated 4.7 based on 464 reviews