Cymphony Reviews

Name: Cymphony
Address: The Dovecote, Crewe Hall Farm Buildings, Old Park Road, Crewe, Cheshire East
Rating: 4.73

4.7 Rating 464 Reviews

95 %

of reviewers recommend Cymphony

Company Reviews

Metrics

Info

4.7

Based on 464 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

The Dovecote, Crewe Hall Farm Buildings,
Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Working well thank you”

Helpful Report

Posted 5 years ago

Thank you for your review Kieron and we are so pleased to see that the service is working well for you. Kind Regards Alison

Posted 5 years ago

“fantastic and professional service”

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Posted 5 years ago

Thank you for your 5 star review and kind words in regards to the service Iain, it is greatly appreciated. Kind Regards Alison

Posted 5 years ago

“As an SME business we needed a cost efficient solution for managing sales calls. After some online research I found Cymphony. They're cost efficient, pricing and packages are easy to understand, flexible contracts and friendly, professional staff. Stephen has been great in getting our company set up. We found the 30 days free trial very beneficial. Would highly recommend Cymphony to any business wanting to outsource their telephone calls.”

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Posted 5 years ago

Thank you for your amazing review Rebekah it is greatly appreciated. Kind Regards Alison

Posted 5 years ago

“Great company with great services. Pleasure to deal with”

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Posted 5 years ago

Thank you for your great review it really is appreciated. Kind Regards Alison

Posted 5 years ago

“A helpful professional service”

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Posted 5 years ago

“Very happy with the service provided.”

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Posted 5 years ago

“Great customer service. Great understanding of my needs. Highly recommended”

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Posted 5 years ago

“Great service, efficient and highly recommend their services.”

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Posted 5 years ago

Thank you Waheed for your great review it is really appreciated. Thanks Alison

Posted 5 years ago

“Very impressed with the service I receive from all of the call handlers.”

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Posted 5 years ago

Thank you Alan I will pass your lovely words on to the Team. Kind Regards Alison

Posted 5 years ago

“Very satisfied with the service that was provided. Delivered as promised. I would be happy to recommend.”

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Posted 5 years ago

Darren thank you for your fantastic review it is greatly appreciated. Kind Regards Alison

Posted 5 years ago

“We have used Cymphony for years and would not consider using another company. They are highly professional and efficient. We are always getting positive feedback from clients who talked to them thinking they are part of our team. They are flexible and always provide the best possible service.”

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Posted 5 years ago

Magali thank you for your amazing review it is a pleasure working with you. Kind Regards Alison

Posted 5 years ago

“Recently launched the chat functionality on our website, Sarah and the team have been a dream to work with. Very responsive and great to clearly see the results and work alongside them to make improvements to our own customer service. Thanks Team!”

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Posted 5 years ago

Thank you for your great review Lara, I will be sure to pass on your kind words to Sarah and the Team. Kind Regards Alison

Posted 5 years ago

“We find having Cymphony there for us when we are not around to take calls a very reassuring, professional service.”

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Posted 5 years ago

Thank you for your great review, it is a pleasure working with you. Kind Regards Alison

Posted 5 years ago

“totally brilliant”

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Posted 5 years ago

Thank you Viv it is so nice to hear that you are so pleased with the service we offer. Kind Regards Alison

Posted 5 years ago

“Thanks for a great service, phones answered promptly and we receive message's quickly. Perfect for a small business.”

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Posted 5 years ago

Thank you for your review Vicky, it is a pleasure working with you. Kind Regards Alison

Posted 5 years ago

“very efficient, professional and reliable. client for 6 years and no complaints.”

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Posted 5 years ago

Thank you for your 5 star review, I will pass your comments onto the Team. Kind Regards Alison

Posted 5 years ago

“Helpful and professional. Knowledgeable and gave relevant advise”

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Posted 5 years ago

Thank you for your 5 star review, always here if you need any assistance. Kind Regards Alison

Posted 5 years ago

“The level of service is excellent”

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Posted 5 years ago

Thank you Clare for your fantastic review, it is great working with you all these years. Kind Regards Alison

Posted 5 years ago

“Cymphony has helped our organisation for many years now to deal with customers in a situation of high volume or systems failure. They have always been extremely accommodating with our requests and the quality of their service is excellent. We monitor calls taken by them regularly to ensure our customers receive a great service and they never fail us. I would highly recommend their services to any organisation.”

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Posted 5 years ago

Thank you Sandro for your brilliant review and it is a pleasure working with you, Kind Regards Alison

Posted 5 years ago

“We’re a small NW based Children’s Charity & when we really value having Cymphony pick up calls to our enquiry line. The email notifications with details on who rang & why are great. We also receive prompt texts when a call is deemed as urgent, this gives us the confidence that we won’t ever miss something that really can’t wait. Thanks Cymphony !”

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Posted 5 years ago

Thanks so much Charlie. It is a pleasure working with you. Kind Regards Alison

Posted 5 years ago

Cymphony is rated 4.7 based on 464 reviews