Cymphony Reviews

Name: Cymphony
Address: The Dovecote, Crewe Hall Farm Buildings, Old Park Road, Crewe, Cheshire East
Rating: 4.73

4.7 Rating 472 Reviews

95 %

of reviewers recommend Cymphony

Company Reviews

Metrics

Info

4.7

Based on 472 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

The Dovecote, Crewe Hall Farm Buildings,
Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cymphony delivers a very professional service to our business enabling us to never miss a call..”

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Posted 4 years ago

Thank you for your 5 star review so pleased that you are happy with the service. Kind Regards Alison

Posted 4 years ago

“Before Cymphony our calls used to go to an answer machine if nobody was available. But not everybody would actually leave a message. Using Cymphony means we don't miss potential sales when our lines are busy - well worth the cost in my opinion.”

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Posted 4 years ago

Thank you for your review and comments it is greatly appreciated. Kind Regards Alison

Posted 4 years ago

“It's been years now the team at Cymphony have been a friendly, efficient presence. They've helped us so much. I'm so grateful.”

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Posted 4 years ago

Hi Daizan, Thank you for the 5* review and your kind comments it is a pleasure working with you. Kind Regards Alison

Posted 4 years ago

“We've used Cymphony services for many years and are very happy with the service they provide.”

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Posted 4 years ago

Thank you Tim so pleased to hear that you are happy with the service and look forward to working with you for many more years to come. Kind Regards Alison

Posted 4 years ago

“What a fantastic service you provide. It is something we could not do without and the level of service of your staff is first class.”

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Posted 4 years ago

Hi Terry, Thank you for your 5 star review and lovely words, I will be sure to pass them on to the Team. Kind Regards Alison

Posted 4 years ago

“Always prompt with messages excellent service”

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Posted 4 years ago

Thank you Kurt so glad you love the service and your great review is appreciated. Kind Regards Alison

Posted 4 years ago

“A good service and helpful people.”

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Posted 5 years ago

Hi Adam, Thank you for your great review glad to hear you like the service and the people. Kind Regards Alison

Posted 4 years ago

“Messages are not always delivered quickly enough.”

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Posted 5 years ago

Hi, Thank you for your review, I will ask Customer Service to contact you as all messages should reach you as soon as they are sent. Kind Regards Alison

Posted 5 years ago

“Always respond to calls and send email for us to follow up”

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Posted 5 years ago

Hi Graham, Thank you for the great review it is appreciated. Kind Regards Alison

Posted 5 years ago

“Fabulous personalised support. It has been a complete game changer for our business. It made me think why didnt we do this 16 years ago when i set up. It doesnt matter if you have a team or no team, to improve productivity use these guys”

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Posted 5 years ago

Thank you Harpreet for this amazing review and the kind words we love working with you and hope to do so for many more years to come. Kind Regards Alison

Posted 5 years ago

“The answering service is good - I get my messages shortly after the customer has called. Some spelling of names and email addresses etc. have been wrong, but this has not been too much of a problem.”

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Posted 5 years ago

Thank you for your review it is greatly appreciated, please do let us know straight away of any problems as we do pride ourselves on the high level of service. Kind Regards Alison

Posted 5 years ago

“Super service”

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Posted 5 years ago

Thank you for your 5 star review it means a lot. Kind Regards Alison

Posted 5 years ago

“Excellent service, professional staff and an effective way to manage calls.”

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Posted 5 years ago

Thank you so much for your amazing review and comments. Kind Regards Alison

Posted 5 years ago

“Excellent efficient service . Our customers much prefer a real person on the end of the line rather that an answerphone. Can’t fault the team in any way .”

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Posted 5 years ago

Thank you Paul for your kind words and fantastic review. Kind Regards Alison

Posted 5 years ago

“Cymphony provide a professional service with good customer interaction”

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Posted 5 years ago

Thank you Paul for the 5 star review it is really appreciated, we are so pleased that you love the service. Kind Regards Alison

Posted 5 years ago

“We are a small company hoping to grow. We have been a customer of Cymphony's for several years and always found staff are very responsive and helpful.”

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Posted 5 years ago

Thank you Gavin your review is appreciated and I have past on your comments to the Team. Kind Regards Alison

Posted 5 years ago

“Usually performance is good. It could have been a 4 but then I was overcharged for services. I recently sent an email to change our lesson rates but have had no confirmation”

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Posted 5 years ago

Thank you for your review Gordon it is really appreciated. I have past on your comments to our customer service team and I have asked them to contact you. Kind Regards Alison

Posted 5 years ago

“Cymphony have been providing me with support for several years. The service is and has always, been outstanding. They ensure my clients are dealt with seamlessly, they have never known it was an external provider. I would always choose Cymphony, they are quite simply excellent.”

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() - Posted 5 years ago

Thank you Judith for your amazing review and kind words it has been a pleasure supporting you. Kind Regards Alison

Posted 5 years ago

“Love this service!”

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Posted 5 years ago

Thank you Leonardo for your brilliant review. Kind Regards Alison

Posted 5 years ago

“Always a pleasure to deal with and an excellent service.”

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Posted 5 years ago

Thank you so much Peter for your kind words and great review it is really appreciated. Kind Regards Alison

Posted 5 years ago

Cymphony is rated 4.7 based on 472 reviews