Cymphony Reviews

Name: Cymphony
Address: The Dovecote, Crewe Hall Farm Buildings, Old Park Road, Crewe, Cheshire East
Rating: 4.73

4.7 Rating 472 Reviews

95 %

of reviewers recommend Cymphony

Company Reviews

Metrics

Info

4.7

Based on 472 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

The Dovecote, Crewe Hall Farm Buildings,
Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Anonymous

Anonymous // 01/01/2019

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“I have been using Armchair for many years. It is an integral part of the service I give clients. The phone is always answered and messages get through. Don't hesitate sign up. Tim Knight St. James's Place Partner”

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Posted 10 years ago

“Very efficient professional service.”

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Posted 10 years ago

“Brilliant and efficient service. The very first call some years ago directly resulted in a £17,000 business win. Hardly a week goes by without us recouping the costs of Armchair several fold; the benefits far outweigh the costs. I would, without hesitation, recommend Armchair to any prospective customer of theirs.”

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Posted 10 years ago

“always find the service provided by Armchair to be polite and efficient. I would recommend their services. Seonaid Flockhart”

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Posted 10 years ago

“A professional and efficient company which projects the same image of my business to clients who go through to their answering service. The staff at Armchair are courteous and helpful, and often go the extra mile to provide assistance to myself, as well as my clients. The messages they leave are short, efficient summaries of the customer's enquiry, which is of great assistance when I contact the customer.”

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Posted 10 years ago

“The messaging service works well and we like the daily report, whether any messages were taken or not. Many thanks”

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Posted 10 years ago

“Very happy with the service - now into my 5th or 6th month and not a single problem. Excellent value for money”

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Posted 10 years ago

“Fast efficient and I feel they are only next door!!! Keeping my business alive.”

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Posted 10 years ago

“There is no doubt that the Armchair team enables us to offer a more professional service to our customers.”

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Posted 10 years ago

“Does exactly what it says on the tin! Always polite courteous and efficient. They often go the extra mile. Very cost effective. I can thoroghly recommend Armchair.”

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Posted 10 years ago

“A very good company which gives our customers the correct impression when we are not available”

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Posted 10 years ago

“One of the very best things about Armchair is that calls are answered as if by someone who is part of the company. All the staff are friendly, and the service is highly efficient too. We're very happy indeed. Thank you, Armchair.”

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Posted 10 years ago

“Excellent service, the ability not to miss a single call (and having spam / cold calls screened) is invaluable”

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Posted 10 years ago

“Armchair have maintained a quick professional and helpful service throughout many years of having an account with them”

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Posted 10 years ago

“Service always really good, you let us know your hours over holiday periods and this is always reasonable and works for us Have recommended you to others Thank you”

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Posted 10 years ago

“Works for us on all levels. Minimal hassle/time taken on our part.”

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Posted 10 years ago

“Efficient response to customers phoning in and the handling of those callers in terms of referring them to our UK Distributor if they are NHS/Nursing Homes/Pharmacist and us if they are general public enquiries. Periodically have to remind them of the channel to feed the caller into if they are new staff -as usual, down to training and being willing to call me for clarification; this is usually done.”

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Posted 10 years ago

“Customers seem to all always believe that I have just popped out of the office or on another line. Urgent calls always taken seriously and I'm always contacted. Armchair is a perfect back office; to the extent as to prefer them to answer the call to filter the customers.”

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Posted 10 years ago

“We started using Armchair services in 2009 and have never looked back or desired to go anywhere else as they provide an excellent service and we enjoy the relationship with the allocated customer liaisons as a single point of contact for any queries or changes. All members of staff that we've had dealings with have been extremely courteous and helpful. We believe you'd be hard pushed to find a better service or price elsewhere for such peace of mind that all calls into the company are handled professionally and courteously.”

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Posted 10 years ago

“Very efficient works well for me Staff always helpful”

Helpful Report

Posted 10 years ago

Cymphony is rated 4.7 based on 472 reviews