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Cylinders2Go Reviews

4.5 Rating 269 Reviews
88 %
of reviewers recommend Cylinders2Go
4.5
Based on 269 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cylinders2Go Reviews
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Phone:

0161 748 5662

Email:

sales@cylinders2go.co.uk

Location:

104 Flixton Road
Manchester
M41 5AL

Write Your review

Anonymous
Anonymous  // 01/01/2019
I ordered the 90 litre direct combination cylinder to replace a 50 year old leaking one . It arrived very quickly. I spent some time working out what holes to plug and what holes to drill . ( I had to remember that the threaded holes are b s p ) All connected up now , very pleased with the price and quality of my 2go Cylinder.
Helpful Report
Posted 4 years ago
Placed order 28th August eventually arrived 10th September but I had to make numerous phone calls, one to the manufacturer myself! Communication is rubbish. I paid by Paypal and the mobile number I found on my paypal account and the one you need to call to get someone to answer is 07939996940. We are a plumbing and heating company and could have put a lot of work their way but we absolutely won't be using them again!! Avoid at all costs
Helpful Report
Posted 4 years ago
Never answer phone, don't answer emails, says 3 days delivery now been waiting 7 with NO communication. If I don't hear by midday 4th September 2020 I will be taking matter to Trading Standards! Terrible company. We are a business and could have put a lot of business there way...no way that'll happen now and I'm ÂŁ209 down!!!!!! Absolutely fuming!!
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Posted 4 years ago
Cylinder turned up over a week late and was damaged when it finally turned up. The advisor was getting a sandwich so “would ring back in 20 minutes”, did not call back. I had a to contact the next day and was initially hung up on. Finally got through, no apologies, no offer of any sort of compensation, shockingly bad service. Avoid at all costs.
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Posted 4 years ago
No one replies to emails. I have to phone to get any sort of details. When I did get my water cylinder it wasn’t what I asked for. And I’m still waiting for a replacement many many weeks latter
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Posted 4 years ago
very rude, no customer service, in a rush to put the phone down on me while i was talking asking about a product
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Posted 4 years ago
Good price and excellent communication/ service .
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Posted 5 years ago
Amazing value, best price around. Very quick delivery and excellent protective packaging
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Posted 5 years ago
Great quality product and amazing value. Next day delivery to boot. What’s not to like? Highly recommended!
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Posted 5 years ago
Easy to use website, quick efficient service and delivery
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Posted 5 years ago
Very helpful on the phone and next day delivery on time. Great price9
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Posted 5 years ago
Excellent service and communication would definitely recommend. Jim Cole, Cole & Co UK Limited
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Posted 5 years ago
Amazing service
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Posted 5 years ago
Was exactly as advertised came on time good company.
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Posted 5 years ago
I found ordering the cylinder very easy and the price very good. The cylinder arrived the following day which was very good. An Email would have been very helpful though to confirm expected delivery day and estimated time. On the whole though purchasing the cylinder from you was a good experience.
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Posted 5 years ago
No invoice ever received even though requested. Suggest avoid.
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Posted 5 years ago
Very good.
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Posted 5 years ago
Product fine but I found communication poor. Tried contacting them before purchase to query product dimensions (twice by email, multiple phone calls) and absolutely no response. Had to contact the manufacturer instead in the end. After placing the order, there was no subsequent notification on the day it was out for delivery so had to call up to ask whether it had been dispatched.
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Posted 5 years ago
Delivery next working day as per our terms. Really sorry you felt the need to leave negative review but we can’t do better than this !?
Posted 5 years ago
Excellent service - delivery on the day I requested (I could have had next-day delivery if that was convenient). Very good price too.
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Posted 5 years ago
Ordered a new 120 ltr eco 7 immersion tank on Saturday afternoon. It arrived Tuesday morning! Tank was as ordered with great insulation sll round. Fantastic service.
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Posted 5 years ago
Cylinders2Go is rated 4.5 based on 269 reviews