Cybermarket Reviews

Name: Cybermarket
Address: Unit H16 Risby Business Park, Bury St Edmunds, Suffolk
Rating: 4.82

4.8 Rating 898 Reviews

97 %

of reviewers recommend Cybermarket

Company Reviews

Metrics

4.8

Based on 898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01371 879 000

Email:

sales@cybermarket.co.uk

Location:

Unit H16 Risby Business Park,
Bury St Edmunds
Suffolk
IP28 6RD

Cybermarket 5 star review on 19th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - used previously - always receive good advice from Rob Toby and the team”

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Posted 3 years ago

“Ceiling Speaker Warehouse (part of Cybermarket) provided excellent advice, the best prices on the internet and prompt delivery. Overall, very impressed and wouldn't hesitate to recommend.”

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Posted 3 years ago

“very good service, when questions asked they were answerd efficiently, and delivery was on time, very well done”

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Posted 3 years ago

“Almost gave up and cancelled order. Time taken from placing order to delivery was very poor if items where not in stock at the time order was placed the should have been some form of notification.”

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Posted 3 years ago

Dear Mr Hampton, We are so sorry to see the bad experience you had shopping with us. Having looked into this further we can see that your order took a very long time to get to you. The items appear to have been out of stock at the time of ordering, an error on the system that occasionally happens. However the procedure in this event is that the warehouse contacts you immediately and either offers you a replacement, to cancel the order or to ensure you are happy with the wait time. I can see this didn’t happen on your order and this is very unusual. Again we apologise once again and promise we will strengthen this process to maintain our commitment to great customer service. The Cybermarket team

Posted 3 years ago

“V helpful and informative staff, pleasant experience throughout,good quality products”

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Posted 3 years ago

“Very good quality product and fast delivery. Great service.”

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Posted 3 years ago

“very good with good after purchase care”

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Posted 3 years ago

“Excellent service - can't thank Rob Peters enough for al his help. Rob is very knowledgeable - and also very patient with somebody who struggles with the technical stuff!”

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Posted 3 years ago

“great to deal with very helpful and know there stuff ! would most certainly use again with great express service !”

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Posted 3 years ago

“Excellent service good quality products.”

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Posted 3 years ago

“Ordered speakers they were reasonable price and in stock requested next day delivery and yes it all went to plan. Unlike so many other on line companies the goods arrived when they were supposed to. Very easy ad good product”

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Posted 3 years ago

“Absolutely brilliant service and products . Communication and package first class . Thanks, Ian.”

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Posted 3 years ago

“All very well, service operators always courteous and precise. Too bad about Brexit, I had forgotten that now you have to pay customs.”

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Posted 3 years ago

“Good communication and fast delivery 👍.”

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Posted 3 years ago

“Fast delivery and brill product”

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Posted 3 years ago

“Great company couldn’t do enough for me . Arrived next day thanks wish there were more helpful companies like yours”

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Posted 3 years ago

“excellent service, and followed up on all queries with efficient and complete information. overall great service, thanks!”

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Posted 3 years ago

“fantastic customer service”

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Posted 3 years ago

“From start to end, very good care of the customer.”

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Posted 3 years ago

“Top class”

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Posted 3 years ago

Cybermarket is rated 4.8 based on 898 reviews