Cybermarket Reviews

Name: Cybermarket
Address: Unit H16 Risby Business Park, Bury St Edmunds, Suffolk
Rating: 4.82

4.8 Rating 894 Reviews

97 %

of reviewers recommend Cybermarket

Company Reviews

Metrics

4.8

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01371 879 000

Email:

sales@cybermarket.co.uk

Location:

Unit H16 Risby Business Park,
Bury St Edmunds
Suffolk
IP28 6RD

Cybermarket 5 star review on 19th January 2024

Anonymous

Anonymous // 01/01/2019

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“Very informative service about length of delivery time.”

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Posted 2 years ago

“Excellent service with items delivered on time.”

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Posted 2 years ago

“Great customer service, proactive, very prompt, extreemly efficient and helpful.”

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Posted 2 years ago

“Having spoke to CyberMarket on the phone, I was given both reassurance and great advice about the products. I ordered then paid, and as promised the goods were delivered the next day. Great service! Recommended.”

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Posted 2 years ago

“Very impressed with Cybermarket. My order was delivered in really good time by an efficient DPD driver. Item was just what I needed.”

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Posted 2 years ago

“Very easy to deal with. Very happy with the service.”

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Posted 2 years ago

“Arrived promptly and was as described.”

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Posted 2 years ago

“Great customer service, thanks.”

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Posted 2 years ago

“Ordered some speakers, arrived next day, high quality and cheap, sound amazing for the price 👍🏻”

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Posted 2 years ago

“Original purchase was faulty but replaced in 24 hours, no quibble. Excellent service.”

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Posted 2 years ago

“Expert advice, order came when advised and on time. I would use this company again and also recommend them as well.”

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Posted 2 years ago

“I paid specifically for premium postage (£6.50) and it arrive 3 weeks later with slight damage”

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Posted 2 years ago

Hi Larry, Thank you for taking the time to write a review. We did specifically say to you before you ordered that this would be coming from Germany, 1-2 weeks (one of the weeks being Christmas). Apologies if you misunderstood. In regards to the delivery charge, this should not have been charged. We have issued a refund for this now. If the damage is a problem please get in touch and we can replace it for you. All the best, Cybermarket

Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Easy purchase- excellent to deal with”

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Posted 2 years ago

“Very helpful when resolving issues with orders, e.g. stock, delivery times, and suggesting possible alternatives.”

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Posted 2 years ago

“Excellent service and fast delivery very happy with product. Will use again.”

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Posted 2 years ago

“My recent purchase with CyberMarket was out of stock and would take some time to arrive into the UK. Rob was very helpful in suggesting that he could put together a similar package and had it dispatched straightaway next day delivery as I was under time pressure to receive and get installed. I have needed to contact him again regarding a follow up item and again he was super helpful and on hand to advise by telephone. Product is just what my business needed and with great customer service, would recommend!”

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Posted 2 years ago

“Excellant company , staff have great knowledge and fast delivery exceptional”

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Posted 2 years ago

“Can not fault the service, very good comms with questions and information”

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Posted 2 years ago

“I am disappointed with the Door Chime Intercom. The door chime function does not work and there is, what appears to be, mains hum on the base station even though I used the recommended regulated power supply. I was contacted by Cybermarket after an email with an offer of either a new unit or a full refund. I contacted them by ‘phone and they were most obliging and helpful. I give full marks for customer service. I would have no hesitation in dealing with this company in future.”

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Posted 2 years ago

Cybermarket is rated 4.8 based on 894 reviews