Cybermarket Reviews

Name: Cybermarket
Address: Unit H16 Risby Business Park, Bury St Edmunds, Suffolk
Rating: 4.82

4.8 Rating 894 Reviews

97 %

of reviewers recommend Cybermarket

Company Reviews

Metrics

4.8

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01371 879 000

Email:

sales@cybermarket.co.uk

Location:

Unit H16 Risby Business Park,
Bury St Edmunds
Suffolk
IP28 6RD

Cybermarket 5 star review on 19th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good and on time”

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Posted 3 years ago

“I have made my packaging dissatisfaction (no item protection whatsoever in a plastic bag) known to Cybermarket and received an implausible and unhelpful response.”

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Posted 3 years ago

Thanks for your review. We are sorry that this arrived to you in this fashion, we don't usually ship in that packaging. We are still looking into the issue on why this was shipped like this, this is why are response was a bit poor at the time. Again apologies I hope the unit is working, any issues please contact us directly and we can resolve them for you.

Posted 3 years ago

“Quick and correct delivery of the goods. The only downside was it was shipped as 2 independent boxes and i had to pay the fixed import fee twice instead of once.”

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Posted 3 years ago

“Thankyou very satisfied with everything thanks”

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Posted 3 years ago

“Very good easy to order prompt delivery right on time with time slot excellent”

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Posted 3 years ago

“Really excellant client service. Items arrived on time but damaged by the delivery company, Cybermarket got a repalcement to me the next day and arranged collection of the orginal parcel, totally hastle free - thanks and well done.”

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Posted 3 years ago

“Arrived on time and product was as described”

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Posted 3 years ago

“I am so impressed , fast turn around and great stocks levels, would defo buy again from this company. Also great knowledge Rob was very good in selecting the items needed. Great service !”

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Posted 3 years ago

“Will buy from them again, Happy with the service.”

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Posted 3 years ago

“Excellent service, faster than predicted delivery, well packaged. Quality of hlitter ball ,motor and light beam box very good. Was apprehensive about quality but very pleased, great value. Only small disappointment was wish we had been advised on the light beam box that two are needed in opposite corners of your ceiling for 10O% full affect otherwise you get a light shadow on far wall from where you place your light box. It didn’t spoil the affect greatly but if you want it perfect but two light boxes!”

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Posted 3 years ago

“Product replacement was well chosen and works to plan. Great service and speedy delivery”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Quick delivery and very happy with the product!”

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Posted 3 years ago

“Said items were in stock. Turns out they were in stock-but at the German warehouse. Took a few weeks to arrive.”

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Posted 3 years ago

Thank you for your review. We really do apologise for the delay in your order, unfortunately as a result of both Covid and the UK transition leaving the EEA, goods have been stuck in transit. This is a teething problem which we are hoping will resolve itself soon. This mean’t goods coming in from our German warehouse have been difficult to predict accurately regarding arrival times.

Posted 3 years ago

“order delivered in part and still waiting for some delivery without firm date!!!”

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Posted 3 years ago

Thank you for your review. We do apologies we did not give you a firm date on the missing item landing, this was a result of both Covid and the UK transition leaving the EEA, meaning goods have been stuck in transit. We have updated you now with a date of arrival and I hope the system works well for you.

Posted 3 years ago

“The headphones are really good and I would recommend them to everybody thank you you”

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Posted 3 years ago

“I ordered an SMSL SA300 amplifier which arrived promptly the following day, seemed well priced to me, and did exactly what I wanted of it. Thanks Cybermarket”

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Posted 3 years ago

“Excellent service. My purchase was a reasonable price delivered in a timely manner”

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Posted 3 years ago

“Many thanks, very happy with price and delivery”

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Posted 3 years ago

“Order delivered earlier than suggested, therefore very happy”

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Posted 3 years ago

Cybermarket is rated 4.8 based on 894 reviews