Cybermarket Reviews

Name: Cybermarket
Address: Unit H16 Risby Business Park, Bury St Edmunds, Suffolk
Rating: 4.82

4.8 Rating 906 Reviews

97 %

of reviewers recommend Cybermarket

Company Reviews

Metrics

4.8

Based on 906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01371 879 000

Email:

sales@cybermarket.co.uk

Location:

Unit H16 Risby Business Park,
Bury St Edmunds
Suffolk
IP28 6RD

Cybermarket 5 star review on 19th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful and quick”

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Posted 7 months ago

“very helpful gave good advice”

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Posted 9 months ago

“Purchased tannoy, very good service. Prompt response to queries as well.”

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Posted 9 months ago

“Quick delivery and product as advertised”

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Posted 9 months ago

“Item supplied was not the same as item ordered. Refund offered. Refund was prompt, and websites updated. Great communication, and I am a well treated customer, would buy from them again”

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Posted 10 months ago

“Fantastic service , great advice and speedy delivery.”

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Posted 11 months ago

“Delivery took too long 10 days from order was not shipped until 5 days after the order placed.”

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Posted 1 year ago

Thanks for taking time to make a review, apologies that the delivery was not as quick as you had expected. Looks like you ordered around 11pm Thursday 11th April, the order was processed the next morning on the 12th April and delivery to you with made the following week on the 19th April. For orders to the highlands or islands, (Northern Ireland in your case), please don’t hesitate to call or email us for a realistic time window for delivery. We do state on the website to allow 7 working days for delivery. We hope the system is working well for you, and again apologies for any inconvenience with the delivery.

Posted 11 months ago

“efficient. good service andprompt delivery”

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Posted 1 year ago

“Great price, product and service, thank you.”

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Posted 1 year ago

“Excellent customer service throughout. Competitive prices and quick delivery. I had to return an item. They were quick to get in touch regarding the process and arranged my full refund quickly. Would do business with the company again!”

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Posted 1 year ago

“Great communication. Good prices. Fast delivery. Would definitely use again.”

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Posted 1 year ago

“Phoned me about a stock issue and advised me personally. Very helpful. Items arrived in good time and well packaged.”

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Posted 1 year ago

“The guys at Cybermarket are super helpful and went the extra mile to make sure that I was satisfied with my product. Spent ages with me on the phone to go through settings, and got the product sent back so they could test it for me to make sure all was OK. I cannot thank them enough or recommend them enough. Thanks so much!”

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Posted 1 year ago

“Very poor quality,I would not deal with this company again”

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Posted 1 year ago

We were sorry to hear you were disappointed with the quality of the product purchased, it is not something we have heard before about this model but we always welcome feedback. As a company we pride ourselves on excellent customer service and if you would like to contact us directly we will be more than happy to help you with an exchange or refund. Many thanks the Cybermarket team

Posted 1 year ago

“Good to deal with. Goods provided as specified and on time. A bit spooked by seemingly Chat only communication but works fine. Closed weekends.”

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Posted 1 year ago

“Delivery took a little longer than expected due to the item being located in Germany and not UK. However the item itself is of good quality and seems to be performing well. Overall very pleased.”

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Posted 1 year ago

“The service was efficient and punctual as promised.”

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Posted 1 year ago

“Great product and price with excellent communication. Unbeatable.”

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Posted 1 year ago

“Rob at cybermarket was very helpful and gave me some good advice and more so a good deal! 👍”

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Posted 1 year ago

“Very friendly and informative staff available to assist when I phoned in. Supplied a hard to find part, thank you.”

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Posted 1 year ago

Cybermarket is rated 4.8 based on 906 reviews