Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,653 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 21st November 2024

175

Anonymous

Anonymous // 01/01/2019

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“Great quality delivery time only complaint”

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Posted 3 years ago

“I've been waiting for my order for 2 months!!!!! Totally unacceptable”

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Posted 3 years ago

“Absolutely love our #waftykrankers flag. Brilliant quality and looks amazing”

Custom Gifts 5 star review on 13th November 2021

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Posted 3 years ago

“Excellent service, there was an issue with my order which was sorted out promptly and politely by Harrison at customer services and my order arrived a week later, it is great, bigger and better than I expected. Very happy and would recommend.”

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Posted 3 years ago

“I ordered this for my friend who has recently lost her Mam, she was absolutely over the moon with such a special gift and the quality was beautiful. Extremely fast delivery!”

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Posted 3 years ago

“Ordered a xl football flag. Absolutely amazing at an amazing price. First class service and exactly what I Ordered. Brilliant.”

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Posted 3 years ago

“My grandson really loved his Birthday present.”

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Posted 3 years ago

“Very disappointed with the quality of personalised goods received. Rocking horse is beautiful but 2 attempts to provide personalised rockers have been disappointing. First set the name was not visible. A replacement set arrived 3 weeks later and the name was partially rubbed off / scratched away on one rocker. Very disappointing for a pretty expensive Christmas present for my grandson.”

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Posted 3 years ago

“Love the idea of a personalised blanket. Blanket itself could do with being a better quality, not as soft and inviting as I thought it would be.”

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Posted 3 years ago

“Bought as a gift…the recipient was very pleased with the quality and contents!”

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Posted 3 years ago

“Cannot review as this is a present for my grandson which he has not received yet”

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Posted 3 years ago

“I ordered a fleece blanket and the quality is so lovely. I am really pleased with the product and service I received. I will definitely buy from this company again.”

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Posted 3 years ago

“Products ordered are excellent however paid for in one but all shipped separately with no notification of when each item coming this could be better communicated to customers...”

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Posted 3 years ago

“Lovely will be ordering again thank you”

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Posted 3 years ago

“Absolutely beautiful just what I wanted and more. So soft!”

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Posted 3 years ago

“Bought a photo blanket for my grandmother and its absolutely brilliant, amazing quality and only a small price! Haven't yet given it but I know she will live it! The print quality is perfect too. Couldn't of asked for a better gift.”

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Posted 3 years ago

“Ordered the personalised photo blanket, very impressed with the quality of it. The only down side's are the lack of tracking information provided and it being delivered before I got a dispatch notification, also the blanket arrived with dirt marks over it which is nothing a wash can't fix but don't expect to have to wash something brand new on arrival”

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Posted 3 years ago

“Great quality looked exactly as ordered and quick delivery”

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Posted 3 years ago

“Ordered a tea towel and part of the pictures were cut off.”

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Posted 3 years ago

“perfect i loved it”

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Posted 3 years ago

Custom Gifts is rated 4.3 based on 3,653 reviews