Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,654 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 30th January 2025

176

Anonymous

Anonymous // 01/01/2019

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“The items arrived quickly and well packaged.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your feedback. We are always trying to improve and get orders out as quick as we can, so it means a lot to hear you're happy with the speed of your delivery! Many thanks, Harrison

Posted 3 years ago

“Very impressed with the service received 👍 Email to explain that gift I ordered may take a few days longer to be delivered as company busy with Mothers Day orders. Will defo order again from this company”

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Posted 3 years ago

Hi there, Thanks so much for your feedback, this helps us continue to improve our service. Again we apologise for the small delay in delivery, but we're glad you're still happy with your order! Many thanks, Harrison

Posted 3 years ago

“Good quality , material lovely, really pleased with size”

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Posted 3 years ago

Hi there, Thanks a lot for your feedback, it really helps us continue to improve our service. We work very hard to get orders out in the best possible quality so it's great to hear you're happy with yours! Many thanks, Harrison

Posted 3 years ago

“5-7 days delivery, more like 2-3. Very fast delivery, efficient service and excellent product.”

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Posted 3 years ago

Hi there, Thanks so much for your feedback, it means a lot. I'm really glad you're happy with the speed and quality of your order, we are always trying to get the best quality products sent out as quick as we can. Many thanks, Harrison

Posted 3 years ago

“Excellent service very pleased with the product.”

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Posted 3 years ago

Hi Moira, Thanks for your feedback. It's really good to hear you received your order and you're happy with it. We work really hard to provide the best service possible so this means a lot. Many thanks, Harrison

Posted 3 years ago

“Very good quality personalised towel-colour and logo clear.It also arrived within a few days.”

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Posted 3 years ago

Hi Catherine Thanks for your feedback. I'm really glad you're happy with your towel. We work hard to send out the best quality products, as quick as we can, so it means a lot to know it is paying off! Many thanks, Harrison

Posted 3 years ago

“The Harry Potter pillow and blanket I’ve ordered for my sons birthday are lovely quality and the personal writing on it looks fab”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your feedback. I hope your son has/has had a great birthday, and loves his gifts! It's so good to hear you like the quality of the items, we work really hard to ensure every order is received like this! Many thanks, Harrison

Posted 3 years ago

“Pleased with purchase.. thankyou.”

Helpful Report

Posted 3 years ago

Hi there, Thanks so much for your feedback. I'm really glad you're happy with your order, this helps us continue to improve our service to future customers. Many thanks, Harrison

Posted 3 years ago

“Writing is a bit small on the necklace but it’s okay”

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Posted 3 years ago

Hi Hayley Thanks for your honest feedback. I'm sorry you're not entirely happy with your order, we will use this to improve our products and service in the future. Many thanks, Harrison

Posted 3 years ago

“i had a cushion made for my mum for mothers day she was very pleased with it”

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Posted 3 years ago

Hi Linda, Thanks so much for your feedback. I'm really glad your Mum was so happy with her gift, it's great to hear our hard work is paying off! Many thanks, Harrison

Posted 3 years ago

“Quick delivery Really lovely product Great customer service”

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Posted 3 years ago

“dont know wasnt for me”

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Posted 3 years ago

“I got a personalised lead for my puppy and the font is so cute, the lead length is the perfect size and can be locked at set lengths if you need it shorter”

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Posted 3 years ago

“Excellent service speedy delivery the item was 100 percent perfection will use again for further purchases”

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Posted 3 years ago

“Excellent delivery Great quality for price Overall a++++”

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Posted 3 years ago

“Bought Celtic blanket for my grandson. Good quality. Would recommend.”

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Posted 3 years ago

“Loved the personalised deck chair. However the delivery details and confirmation of order was below the normal standard of other companies. Had to chase a number of times.”

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Posted 3 years ago

“I bought this for mother's day, it is Beautiful blanket that was an excellent price, I would definitely buy again!”

Custom Gifts 5 star review on 21st March 2021

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Posted 3 years ago

“Excellent service, great communication, will certainly use again”

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Posted 3 years ago

“never been more in love with a blanket. the picture looks amazing and it’s actually fluffy. i love and recommend it!!”

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Posted 3 years ago

Custom Gifts is rated 4.3 based on 3,654 reviews