Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,653 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 21st November 2024

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the item”

Helpful Report

Posted 3 years ago

“Brilliant personal gifts. Fast delivery”

Helpful Report

Posted 3 years ago

“Excellent products and although bit delayed, still arrived before Christmas day - as was promised to me.”

Helpful Report

Posted 3 years ago

“Bought 2 personalised football towels. Good size, good quality.”

Helpful Report

Posted 3 years ago

“Great quality cushion and blanket, better than I expected them to be, would buy from again!”

Custom Gifts 5 star review on 5th January 2022

Helpful Report

Posted 3 years ago

“I ordered a Manchester City drink holder with my grandson’s name on it. He was so happy with his Christmas gift. Thank you for supplying me with this special gift.”

Helpful Report

Posted 3 years ago

“The team are very professional with good clear communication. The product was great quality and made a fantastic gift I would definitely purchase from them again. Thank you.”

Helpful Report

Posted 3 years ago

“Beautiful throw, very thick, lovely quality especially for the price”

Helpful Report

Posted 3 years ago

“Over the moon with my photo blanket amazing quality ! Better than I expected Thankyou custom gifts”

Helpful Report

Posted 3 years ago

“Emailed the company never got a response as told it would be delivered on a set date which it did not rang the guy and was told they would look into and get back to me and they did not so ended up having to go somewhere else and pay double for another one on next day delivery to make sure it arrived before Christmas it then turned up too late will never use this company again i would advise shopping elsewhere and paying a bit more so you know you will get goods in time”

Helpful Report

Posted 3 years ago

“Absolutely appalled with customer service, I have emailed NUMEROUS times about a blanket I did not receive and I am just being ignored. If I do not get a response and some help today I will be plastering it all over social media.”

Helpful Report

Posted 3 years ago

“Ioved the personalised blankets I ordered”

Helpful Report

Posted 3 years ago

“Good quality personalized football club towel. My son loves it. Fast delivery.”

Helpful Report

Posted 3 years ago

“Never received the item says it was delivered when it wasn't and had no help to get this resolved. DO NOT USE”

Helpful Report

Posted 3 years ago

“I ordered a blanket as a Christmas present. It made a lovely gift very pleased would order again”

Helpful Report

Posted 3 years ago

“The product i ordered was nice ,the service was not good and won’t be using again”

Helpful Report

Posted 3 years ago

“Brilliant wee man loved it.”

Helpful Report

Posted 3 years ago

“I ordered with high hopes, my order came 4 days before Christmas, it wasn't my order and my other order hadn't turned up either and I was heartbroken. Thanks to customer service they sorted it all out and after a couple of sleepless nights I received the order on Christmas eve”

Helpful Report

Posted 3 years ago

“Brilliant service. Quality looked good it was a christmas gift for a friend who was extremley happy”

Helpful Report

Posted 3 years ago

“Brilliant service from start to finish. Delivery very good. Will buy from them again.”

Helpful Report

Posted 3 years ago

Custom Gifts is rated 4.3 based on 3,653 reviews