Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,654 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 30th January 2025

176

Anonymous

Anonymous // 01/01/2019

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“Only recieved 6 not 12 as ordered and paid for. No one will respond to my email or social media. Poor service”

Helpful Report

Posted 4 years ago

Hi Linda Thank you for your review. I am sorry to hear that you didn't get all the items. If you could email hello@customgifts.co.uk and the team can look into this for you.

Posted 4 years ago

“Ordered a late Xmas present. Great service. Delivered when stated. Thankyou.”

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Posted 4 years ago

“Thanks, as advertised”

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Posted 4 years ago

“The products were exactly as described and I had them personalised which was a great service. They were both for gifts and the recipients loved them. Will definitely be using you again.”

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Posted 4 years ago

“Very pleased with the delivery and product, worried as item bought was half the price of similar sites but pleasantly surprised”

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Posted 4 years ago

“Not the greatest quality”

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Posted 4 years ago

“Just as described”

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Posted 4 years ago

“Really good quality towel, good size, really pleased will order again!😀”

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Posted 4 years ago

“I have received a few different items from Custom Gifts and l have been extremely pleased with them . They have been of excellent quality and value for money. I’m sure the will be cherished for years to come .”

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Posted 4 years ago

“The customised cushion was great. Only thing I didn't like was that it came in a bag and the Bach was punctured so there was a mark on it. Maybe the packaging needs a little bit of work.”

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Posted 4 years ago

“I was over the moon with my son's custom made cushion, as was he when he saw it. Well made and a lovely addition to his room .Thank you ❤️”

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Posted 4 years ago

“I ordered 2 photo cushions. 1 for a friends birthday and 1 for my Nan who’s in a care home and we’re unable to visit her. Great quality photos, nice size plump cushion, well packaged. Fast delivery..”

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Posted 4 years ago

“Great item exactly as described”

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Posted 4 years ago

“Wow what a service so pleased with my items and swift delivery well packaged too xx thank you”

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Posted 4 years ago

“Great blanket”

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Posted 4 years ago

“I bought one of your products for a secret santander gift for a friend, he was really happy with his gift, thank you, I will definitely be using you again.”

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Posted 4 years ago

“Bought my friend the Harry Potter personalised cushion for her Christmas- she was absolutely over the moon with the cushion. I was delighted with the service received and quality of product- I would highly recommend custom gifts.”

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Posted 4 years ago

“Great cushion, very happy recipient! Printed name is seamless, doesn’t look like an add on!”

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Posted 4 years ago

“I ordered a necklace for my daughter with her children’s names engraved on it. It was so lovely and really good quality and she absolutely loves it. I won’t hesitate to order again from custom gifts”

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Posted 4 years ago

“Quick and easy to order and good delivery time. Towel wasn't the best quality, very thin and 'bitty'.”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,654 reviews