Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,654 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 30th January 2025

176

Anonymous

Anonymous // 01/01/2019

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“Quick delivery Well made and lovely Christmas presents”

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Posted 4 years ago

“Thank you for the personalised Leeds united towels my boys loved them good quality and quick delivery”

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Posted 4 years ago

“Awful experience with Custom Gifts and I will definitely never buy from them again. Ordered 3 personalised Christmas gifts on 10th of November, I chased up 3 weeks later and was told they would arrive within the week. Never received them. After numerous phone calls, Custom Gifts seemed to have no idea why they were delayed, no clue where the items were in the manufacturing process, and could give no assurances about if/when I might receive them. I insisted that they cancel my order and refund me in full. So disappointing. I could rate as zero out of five, I definitely would.”

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Posted 4 years ago

“I ordered this for Christmas ordering was easy delivery was quick very happy”

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Posted 4 years ago

“It was brought as a Christmas present very pleased with it”

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Posted 4 years ago

“Ordered a choc tree for my anniversary on a 2-4 day delivery, 11 days before anniversary. Nothing arrived after 8 days so rang and assured would arrive next day or day after. Eventually arrived after 13 days and after anniversary. Awful service, will never use again.”

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Posted 4 years ago

“Fast delivery and perfect”

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Posted 4 years ago

“fast delivery very satisfied”

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Posted 4 years ago

“Lovely large towel with good lettering and true football motif . This was a Christmas present and my son really appreciated the gift very happy”

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Posted 4 years ago

“Lovely handmade birthday present for my wife. She loved it”

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Posted 4 years ago

“Lovely items, really pleased. Thank you”

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Posted 4 years ago

“Great service, Item as described at a reasonable price, well presented and packaged and delivered before estimated delivery date.”

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Posted 4 years ago

“Amazing! Well made and the colour is spot on. Made a perfect Christmas present. Will definitely order again.”

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Posted 4 years ago

“This is the second time I have ordered one and they are really good quality the only down side is the backs of the beach towels are white and are difficult to keep clean”

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Posted 4 years ago

“Great holiday towels”

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Posted 4 years ago

“Really good quality product and excellent delivery time”

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Posted 4 years ago

“Was exactly what I wanted”

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Posted 4 years ago

“A very Happy husband Christmas Day a Leeds Utd Towel with his name on. We were both pleased with it. Thank you so very much.”

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Posted 4 years ago

“Highly recommend the personalised dog beds the fabric is amazing and super comfy my dog loves hers and she has had both the small and medium sized ones”

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Posted 4 years ago

“Lovely my husband also loved it thank you”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,654 reviews