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Custom Gifts Reviews

4.3 Rating 3,654 Reviews
83 %
of reviewers recommend Custom Gifts
4.3
Based on 3,654 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Custom Gifts Reviews
Custom Gifts 5 star review on 30th January 2025
Kevin Hepworth
Custom Gifts 5 star review on 21st November 2024
Steve Parlanti
Custom Gifts 5 star review on 16th September 2024
Anthony Dunkerley
Custom Gifts 5 star review on 25th July 2024
George Hall
Custom Gifts 5 star review on 2nd March 2024
Wayne Rogers
Custom Gifts 5 star review on 15th February 2024
Paul Solomon
Custom Gifts 5 star review on 7th February 2024
Paul Wray
176
Anonymous
Anonymous  // 01/01/2019
Hi would not use this seller. Item I received was all ripped and contacted them about it. Was told I would get full refund and never received it. Ive sent numerous emails and they dnt answer. Avoid at all costs
Helpful Report
Posted 3 years ago
I placed an order in time for Valentine's day but it didn't arrive. I had seen the same product on other sites but they refused my order as they couldn't deliver in time. You took my order and quite clearly were unable to deliver on time. When I emailed your customer service department to chase my order when it still hadn't arrived 4 days after valentines, to express my disappointment, all I received was a reply telling me that my order had been dispatched. No apology for ruining my Valentines day or and discount as a gesture of good will. Very bad customer service. My order did finally arrive a week late. Thee personalised message had requested to be added was incomplete, as my husbands name had not been put in it. All in all a very bad shopping experience. Appauling customer service. Valentines day ruined. And no refund as requested.
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Posted 3 years ago
Love my travel mug, its just right for travelling to work and back. Came really quick good for the money, I would definitely recommend. Thanks!
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Posted 3 years ago
Excellent quality, well packaged and arrived in good time. Would definitely recommend and will be ordering again in the future
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Posted 3 years ago
Excellent effort thank you. Great idea, well received and so quick.
Custom Gifts 5 star review on 22nd February 2021
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Posted 3 years ago
Excellent service quality goods Will be ordering from this site again. Fast delivery very pleased.
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Posted 3 years ago
Item didn’t arrive , so further to numerous emails it was resent , but too late for valentines, very slow delivery time
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Posted 3 years ago
Very pleased with the printed towel I ordered
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Posted 3 years ago
My parents were very happy with their blanket lovley quality
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Posted 3 years ago
Amazing quality and packaged perfectly! Thank you! Can’t wait to order again.
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Posted 3 years ago
Had an email asking if i wanted to imsubscribe from mothers day email as it can be a hard time. Having lost my mum nearly 2 years ago i was overcome by this. It was very considerate. Thank you for realising it can be a hard time
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Posted 3 years ago
The pic looked great which is why I ordered. When it was received it was as good as it looked. It was larger than I thought which was a great bonus as perfect size for the recipient.
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Posted 3 years ago
Lovely cushion. So hard to find pink Harry Potter things
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Posted 3 years ago
Got the blanket for my daughter for her birthday and it is lovely great quality
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Posted 3 years ago
It was the best thing ever.
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Posted 3 years ago
Terrible, item was damaged
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Posted 3 years ago
Poor initial communication about shipping time. Order arrived late and I had to chase it. No updates. I wouldn't use again. Shame as the ideas are very good. These products are usually given as gifts and therefore time sensitive. It's useful to know delivery date.
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Posted 3 years ago
Fast and easy to order
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Posted 3 years ago
Recieved the gift very quick and was great thankyou
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Posted 3 years ago
Purchased our Mr & Mrs Beach towels for our honeymoon really good quality and good service
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Posted 3 years ago
Custom Gifts is rated 4.3 based on 3,654 reviews