Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,653 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 21st November 2024

175

Anonymous

Anonymous // 01/01/2019

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“Never arrived after 2 weeks emailed them. 2 days later they replied saying there was a corruption in the design file and I would need to reorder. They have send me the vouchers to cover this so I have reordered and now waiting again for delivery. How long would i have waited if I hadn't contacted them? Hopefully it will arrive this time”

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Posted 2 years ago

“Ordered personalised welsh Beach towel nice thick cotton+bigger than normal Beach towels well impressed”

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Posted 2 years ago

“Love the blankets,photos perfect,very happy.”

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Posted 2 years ago

“Couldn’t make the picture out, far too dark, and just large blobs, maybe my fault if the picture was too close. Such a shame, it was for my daughter of her dog we have just had to have put to sleep. The blanket is lovely quality though for the price”

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Posted 2 years ago

“Well as the gift of personalised Marmite was never delivered I’m not pleased at all. To be honest I never felt comfortable using them from the outset. I’ve queried it with them and they come up with excuses about failing technology and then saying it’s been delivered. We’ll it hasn’t. I won’t be dealing with this bunch again.”

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Posted 2 years ago

“Quality of blankets are good, think it needs bit of explaining for close up pictures, as bit blurred on the finished blanket, but looked OK on template. All in all a lovely present, hopefully will wash well and bring happy memories for people fo years to come.”

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Posted 2 years ago

“Quality product, better than i thought it would be , would definitely recommend, just need to sharpen up on the production to delivery, all in all job well done”

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Posted 2 years ago

“Picture on the blanket came out lovely great surprise present for my daughter”

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Posted 2 years ago

“Very happy with my personalised towel, which is a gift for my husband to use after the shower when he's at the gym.”

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Posted 2 years ago

“Love the blanket I got very soft and I also got a blanket last year aswell and that was really good. Perfect size 👍🏻😍”

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Posted 2 years ago

“Well chuffed with my new footie flag. A bargin at £20 and already looking at ordering a different one for home games!”

Custom Gifts 5 star review on 8th October 2022

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Posted 2 years ago

“I orderd this blanket for my mum inlaw as she lost her husband she loved it”

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Posted 2 years ago

“Absolutely love my photo towels. Such good quality”

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Posted 2 years ago

“The product when finally arrived was very good I have to say, however the ustomer service was terrible. The towel arrived late and I had to keep asking for information regarding the delivery. I was always replied to, but it was me that had to chase it they never once took the lead and contacted me.”

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Posted 2 years ago

“Great quality material well made”

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Posted 2 years ago

“Ordered a picture blanket which is brilliant and good quality for the price”

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Posted 2 years ago

“Ive ordered two blankets and both have been fantastic also quick delivery will definitely use again x”

Custom Gifts 5 star review on 30th September 2022

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Posted 2 years ago

“Very happy”

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Posted 2 years ago

“I have already ordered one for my daughter and I love it, now ordered another for my son and daughter in law. They are great quality and arrived very quick. Thank you.”

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Posted 2 years ago

“Never received it no email should just give me a refund 🤷”

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Posted 2 years ago

Custom Gifts is rated 4.3 based on 3,653 reviews