Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,649 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,649 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 21st November 2024

175

Anonymous

Anonymous // 01/01/2019

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“Finally received after 12 days. Looks really good.”

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Posted 7 months ago

“WANT TO ACTUALLY GIVE ZERO STARS! DISGUSTED Failed miserably! First Mother's Day gift never arrived! Just a refund and no explanation even after providing original images after the initial set up didn't work supposedly. Incredibly disappointed with the communication and customer service. One of the most special days for my partner and I obviously put my trust in the wrong people to deliver.”

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Posted 8 months ago

“Would've gave it 5 stars for the custom flag ordered but for the 2 feint black lines either side of one the badges on the flag Otherwise rest of the flag is excellent”

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Posted 8 months ago

“Simple design / ordering process, very quick to manufacture and speedy delivery. Top marks all round from me.”

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Posted 8 months ago

“Great item thank you! ☺️”

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Posted 9 months ago

“Brilliant service and flag was outstanding all printed excellent qauility”

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Posted 9 months ago

“My wife loved her beach towel, was told that it would take 4 business days in production which I understood with it being custom made. I was shocked it arrived through the post just 2 days after I ordered it. Amazing service and lovely product”

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Posted 9 months ago

“So impressed,”

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Posted 9 months ago

“Excellent and quick service!”

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Posted 9 months ago

“It took 5 weeks to arrive, when the bottle arrived the name was clearly spelt Jemma not Jenna. When I queried this Ryan sent me an image of the comparison of the two names.... Simply writing Jemma and Jemmma it was ridiculous. I would like a refund but no response as yet Michael Paterson”

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Posted 9 months ago

“Well pleased with what I asked for top rating well done guys the boys will be well pleased”

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Posted 9 months ago

“very helpful staff and I received what I orderd in good time”

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Posted 10 months ago

“Good value for money Very impressed Will be using again very soon”

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Posted 10 months ago

“Good quality at great price. Quick delivery would use again”

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Posted 10 months ago

“I was happy with the outcome but I ordered them and was promised them for a certain date and they didn’t come in time so was surplus to reauirements. Really frustrating as I asked and asked if they would be here and the promised they would be and they just wasn’t.”

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Posted 10 months ago

“Great item delivered quickly. Couldn’t be happier”

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Posted 10 months ago

“Item never arrived. Even though they said it was delivered. Trying to get money back 😡”

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Posted 10 months ago

“The gift is beautiful but delivery terrible. Waited almost a month for it to arrive”

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Posted 10 months ago

“Easy to design and order. Order was processed and delivered quickly - good quality and value for money.”

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Posted 10 months ago

“Great fast service , good quality”

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Posted 10 months ago

Custom Gifts is rated 4.3 based on 3,649 reviews