Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,654 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 30th January 2025

176

Anonymous

Anonymous // 01/01/2019

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“Brilliant it the second one I I’ve brought one for both grandsons they love them”

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Posted 1 year ago

“I ordered a single photo blanket for my friend who recently lost her husband and she was over the moon with it.. the quality was amazing and the service was fantastic so quick and easy, I will definitely be ordering again, thank you 😊”

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Posted 1 year ago

“Blown away with my item, very happy! Wasn't delivered for mothers day unfortunately, impressed”

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Posted 1 year ago

“The items arrived in good condition and, i am very pleased with them.”

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Posted 1 year ago

“Good quality product. Photo graphics good. A little expensive. Pleased to have it delivered in time for Mother's Day.”

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Posted 1 year ago

“Wife was over the moon blanket came out great 5*”

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Posted 1 year ago

“Ordered the bath bombs and only 2 out of 3 came. However when I contacted customer services they couldn't be more helpful and it came the very next day. Very happy with my purchase and would definitely use them again. They make great gifts”

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Posted 1 year ago

“Blanket was v nice Mug was printed very poorly and when a new one was sent it was still Poor quality and arrived with the handle snapped off.”

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Posted 1 year ago

“Glass Marmite Jar completely smashed on receipt and a gift that can’t be given and has to go straight in the bin. Please review your packaging as product is a waste of money if the customer can’t receive it intact.”

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Posted 1 year ago

“Room for improvement with customer service. Awaited 4weeks for one item to arrive failed to communicate to make aware item was out of stock so did not arrive in time for Mother's Day.”

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Posted 1 year ago

“I've received it yesterday thankyou, can it go in the dishwasher? I would hate my daughter to put it in and the pictures come off?”

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Posted 1 year ago

“The custom marmite jar is excellent. However the packaging it has come in was rather poor. (not the outer packaging that the courier sees but the decorative packaging the jar is in) its a cardboard black box with marmite on it but it was ripped in 4 places, and must have been ripped when it was placed in the courier packaging. So while it doesn't affect the product since it is all about the presentation it does lower that.”

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Posted 1 year ago

“Brilliant.. was looking for some flags that could design ourselves for club tour.. online personalisation easy to use. Arrived within 10 days and much better than thought”

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Posted 1 year ago

“Product was perfect, better than I could have hoped to be honest. My mum loved it, would definitely recommend the company”

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Posted 1 year ago

“Looks great, arrived quickly, many thanks!”

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Posted 1 year ago

“Very good service will definitely use them again”

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Posted 1 year ago

“Great service quality product thank you 👍”

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Posted 1 year ago

“Brilliant. The quality of the pictures is excellent. Very happy with our purchase.”

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Posted 1 year ago

“Just as I expected it to be , lovely”

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Posted 1 year ago

Custom Gifts is rated 4.3 based on 3,654 reviews