Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,653 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 21st November 2024

175

Anonymous

Anonymous // 01/01/2019

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“Brought for my lads holidays and they loved um , fast delivery aswell.”

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Posted 1 year ago

“Fantastic product and a very speedy delivery.”

Custom Gifts 5 star review on 12th July 2023

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Posted 1 year ago

“The Sheffield Wednesday towel i ordered is poor quality. The colour is 'Man City' blue, not 'Sheffield Wednesday' blue and looks terrible. Also, the towel is very thin.”

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Posted 1 year ago

“10/10👍Great product.”

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Posted 1 year ago

“Joe was very Helpful with this.”

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Posted 1 year ago

“Fantastic product 👌”

Custom Gifts 5 star review on 3rd July 2023

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Posted 1 year ago

“Lovely personalised towel. Good delivery.”

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Posted 1 year ago

“Amazing quality and price came within 2 days after ordering defiantly be ordering again thankyou.”

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Posted 1 year ago

“Can't thank the team enough for going above and beyond.”

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Posted 1 year ago

“Rubbish purchased 2 towels they came badly printed with marks all over them could if done a better job with my ink jet printer”

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Posted 1 year ago

“Ordered 29.5.23. Rang 19.06.23. Rang again 22.6.23. No towels. Presentation came and went. Had to sort other plan B gifts. Rang 26.6.23. Order put through, towels delivered next day. Great quality. Maybe I was unlucky, I wouldn’t order from them again though.”

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Posted 1 year ago

“Don’t listen to the lead del time, I spent a fortune on beach towels for holiday says 1-2 day’s delivery still hasn’t arrived after 10 days ended up getting delivered after I flew on holiday… customer service pants couldn’t cancel as they were personalised”

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Posted 1 year ago

“Pleased with the customised towel. Great size. Perhaps we were expecting it to be a bit thicker but it will be lighter in the case so not a problem. Thankyou and wouldn’t hesitate to order more from you.”

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Posted 1 year ago

“Received product, good quality. Would order again. Waited longer than advertised, so would advise others to order in advance”

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Posted 1 year ago

“Need to be clearer about shipping times and include an estimated production time, I wouldn’t have ordered if I’d have known it would have taken 3 weeks. Requested to cancel the order but was never acknowledged.”

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Posted 1 year ago

“Absolutely love our Mr & Mrs personalised towels. Good quality and arrived quicker than expected. Would use recommend and use Custom Gifts again. Thank you :)”

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Posted 1 year ago

“Fantastic flag at a fantastic price, speedy delivery too 👏 came just in time for Prague 😜⚒️”

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Posted 1 year ago

“Always been a bit suspicious of ordering online with stories of deliveries taking weeks to arrive or not arriving at all.Just used Custom gifts for the 1st time and from ordering to arriving in less than a week .As well as emails constantly updating me .Will definitely use again”

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Posted 1 year ago

“Well packaged,and no long wait for delivery from the order time.Thankyou”

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Posted 1 year ago

“Well, after ordering I then decided to research the company and honestly thought I was scammed, the reviews were terrible. Ok, the delivery took just over 4 weeks after ordering so was way too late for a birthday present and the polyester is of the worst, cheapest type but overall, for the price comparison of a personalised bedding set, it’s cheap but the pictures have come out brilliantly and my son loves it.”

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Posted 1 year ago

Custom Gifts is rated 4.3 based on 3,653 reviews