Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,654 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 30th January 2025

176

Anonymous

Anonymous // 01/01/2019

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“Never received gift poor communication had to call so many times resorted to emailing them numerous times. Finally got a refund that was after myself chasing them up as they made no effort to.contact me at all.”

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Posted 3 years ago

“Having been bought a smash cake for my birthday back in January, I treated my sister to one of the same.Needless to say, like me, she was thrilled with it especially as you can pick at it for days and days and there's so much chocolate you don't mind sharing (a little ).”

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Posted 3 years ago

“Always great service, quality of the bean bag and blanket were excellent, would recommend.”

Custom Gifts 5 star review on 8th June 2021

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Posted 3 years ago

“Ordered a few memory blankets for family, amazing quality. Would definitely recommend”

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Posted 3 years ago

“Blanket came with a big yellow stain on it which was very annoying as it was a gift for my Nanna :(”

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Posted 3 years ago

“Very good, thanks.”

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Posted 3 years ago

“My Granddaughter is over the moon with her personalised Harry Potter towel”

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Posted 3 years ago

“The gift from here was fantastic my mother loved it and it meant even more that it was custom made by your site it meant so much to her on mothers day and cant thank you enough for this gift”

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Posted 3 years ago

“Excellent service and quick delivery. Recommended”

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Posted 3 years ago

“Never received blanket”

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Posted 3 years ago

“very fast delivery and it looks amazing.”

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Posted 3 years ago

“Just what I ordered delivered on time”

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Posted 3 years ago

“The blanket was fantastic the pictures we’re really clear and the quality was brilliant. Very good value”

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Posted 3 years ago

“Just bought a personalised beach towel for my wife she is over the moon looks and feels good quality, can highly recommend you will not be disappointed”

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Posted 3 years ago

“the custom blanket was super well done, super soft and it arrived super quickly! absolutely loved it”

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Posted 3 years ago

“It looks & feels great but you only have to touch it makes Mark's opening the bag it was in selotape got stuck on & left a mark which you can see a bit disappointing really.”

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Posted 3 years ago

Hi there, Thanks a lot for your feedback, it means a lot! I'm really sorry you are not happy with your order. If you get in touch at hello@customgifts.co.uk we will be happy to help. Many thanks, Harrison

Posted 3 years ago

“I use this website sooooo much, never received a bad order, everything is such great quality, would refer to absolutely anyone. Thank you for all of my excellent products and will be ordering many more on the future”

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Posted 3 years ago

“The towel is as for my grandson birthday. It had pulls and bobbles on it. I emailed the day I received it and over a week later still no reply. Won’t be buying from here again”

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Posted 3 years ago

Hi there, I'm really sorry you are not happy with your order. Unfortunately we can't find any record of you contacting us, maybe you have the wrong email? If you get in touch at hello@customgifts.co.uk we will be happy to help. Many thanks, Harrison

Posted 3 years ago

“Great service”

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Posted 3 years ago

“A pleasure to buy from, towel was just as described , even came earlier than expected. Would definitely use this site again.”

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Posted 3 years ago

Custom Gifts is rated 4.3 based on 3,654 reviews