Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,653 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 21st November 2024

175

Anonymous

Anonymous // 01/01/2019

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“I never received the item nor a confirmation email, so currently liaising with customer service to try and resolve the matter, leaving this review to see if it prompts booking reference number etc.”

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Posted 1 year ago

“Ordered this for a Christmas present. Speedy delivery and my friend was really happy with her personalised Marmite!! Would recommend and would not hesitate to use this company again.”

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Posted 1 year ago

“The personalised flag was bought for my footy mad son who is over the moon with it. Great quality and super quick service. Would definitely purchase again”

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Posted 1 year ago

“Very good price and print good quality of the material beautiful print of my cat my husband took with his camera will definitely order again”

Custom Gifts 5 star review on 9th January 2023

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Posted 1 year ago

“Flag arrived today, I was concerned as my artwork would not allow for all the background to be all in black, anyhow it’s has arrived and it looks superb. Very pleased 😃”

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Posted 1 year ago

“amazing quality”

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Posted 1 year ago

“My order never arrived and was described as being lost in transit”

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Posted 1 year ago

Hi Mick, thank you for your review - I am so sorry that your item didn't arrive. Please could you contact our customer service team at hello@customgifts.co.uk and we will try and resolve this for you as quickly as possible?

Posted 1 year ago

“Ordered 3 at Christmas and the quality was that impressive ordered another 2”

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Posted 2 years ago

“Ordfered a personalised England flag for the cricket in South Africa, it arrived today and l was pleasantly surprised at the printing and quality of the product. Seeing it was a xmas order happy at the speed of delivery. Would use this company again”

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Posted 2 years ago

“Excellent quality, very pleased”

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Posted 2 years ago

“The wallet itself it nice but the quality of the picture is very very poor, it fact you can barely tell what it is. Very very disappointed with it and certainly won't be buying anything from here again. Delivery was pretty quick and it was packaged fairly well.”

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Posted 2 years ago

“Fabulous - thank you”

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Posted 2 years ago

“Great gift delivery good will definitely use again”

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Posted 2 years ago

“Absolutely thrilled with the blankets I ordered. They are brilliant and the speed I received them was fantastic - ordered on the Wednesday before Christmas, despatched on the Thursday and arrived on the Friday! Would highly recommend!”

Custom Gifts 5 star review on 26th December 2022

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Posted 2 years ago

“Excellent service, put the order in Monday and order arrived Wednesday, definitely use this company again 👍👍👍”

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Posted 2 years ago

“Unfortunately I have been told my parcel was delivered. I have been unable to find where it has been put”

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Posted 2 years ago

Hi there - I am really sorry to hear that, please could you contact us at hello@customgifts.co.uk and we can look into this for you?

Posted 2 years ago

“The item I ordered was delivered quickly and was well packaged. Would use this company again.”

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Posted 2 years ago

“Great item, speedy delivery thanks”

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Posted 2 years ago

“Perfect exactly what I wanted for my little boy amazing quality washes lovely on hot or cold tumble dries nice. Will be ordering the other colour in a few weeks”

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Posted 2 years ago

“Hi having ordered my item the wrong size arrived but was quickly sorted to send me the right size the company were fast and efficient and very helpful I will order again”

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Posted 2 years ago

Custom Gifts is rated 4.3 based on 3,653 reviews