Custom Splashbacks Reviews

Name: Custom Splashbacks
Address: The Display Works, Ivybridge, Lee Mill Industrial Estate
Rating: 4.56

4.6 Rating 131 Reviews

89 %

of reviewers recommend Custom Splashbacks

4.6

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Custom Splashbacks 5 star review on 13th September 2024

Anonymous

Anonymous // 01/01/2019

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“Really pleased with our splashback. Arrived safely and to the exact measurements specified. Good comms with the team also. Finishes the kitchen off perfectly. Thank you”

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Posted 1 year ago

“Really happy with the splashbacks I purchased. Great colour and seems really durable. Took a while to arrive due to their busy schedule but was understandable in the build-up to Xmas. Would recommend and would use again!”

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Posted 1 year ago

“The worktop is good, but installed not enough 3 months, one of the junctions cracked.”

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Posted 1 year ago

“Great product and speedy delivery”

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Posted 1 year ago

“We were looking for ideas of what to put in a gap we had in the kitchen section of our self converted camper van. We came across this custom splashback website after a Google search and ordered one in acrylic. Great website, easy to use and upload the photo that I had taken of sunflowers. Customer service excellent. They kept me informed throughout all stages of the order. They sent a proof for me to approve. We are over the moon with the results. The product is amazing and fitted perfectly. Yes it was a little extravagant but the effect is wonderful and we love it. Thank you!”

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Posted 1 year ago

“Very thorough in checking our measurements. The product looks stunning we’re delighted and finally finishes off our kitchen.”

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Posted 1 year ago

“Since you're asking for a review... Double the price of exactly the same job, material and dimensions”

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Posted 1 year ago

“Just a sample sent out but looks,good quality and will be ordering one from them shortly”

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Posted 1 year ago

“Looks amazing and is everything they say it will be.Really easy to install even for a novice.”

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Posted 1 year ago

“Excellent Company! Good communication and quick delivery once the splashback had been created.”

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Posted 1 year ago

“Avoid at all costs. Despite providing accurate measurements the splashback panel arrived the wrong size. Mistakes happen and so I offered to send it back to be resized and was happy to pay the cost. However, I was ignored for 6 weeks with no contact or reply to my emails. Finally received a response dismissing my concerns and offering no solution. Do not use this company. Complete amateurs with absolutely no customer service skills.”

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Posted 1 year ago

“We chose a teal splashback for behind the cooker in our kitchen and are really pleased with the effect.”

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Posted 1 year ago

“Easy to order and install with helpful instructions. We are really pleased with the teal colour and the appearance of the splashback.”

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Posted 1 year ago

“Amazing service. The team at Custom Splashbacks stuck with us throughout the project. Sending samples making suggestions for colour matches and eventually even doing a colour grab for a sink splashback. Thank you to Kate and all of the team. Our little cloakroom looks amazing. Couldn't have done it without you.”

Custom Splashbacks 5 star review on 17th July 2023

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Posted 1 year ago

“Our order was a work of art but sadly damaged on arrival. Having connected with Custom Splashbacks, I was promised a replacement which arrived 4 days later intact. So happy with the product that we intend ordering a bathroom Splashback too”

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Posted 1 year ago

“Quick delivery and a very nice product. Looks great.”

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Posted 1 year ago

“Really great experience with this company. From start to finish they were professional, helpful and delivered exactly as promised. I’m really pleased with my splashback which sits above a small sink. We were able to work together easily to cut the necessary round holes for the tap which I was really impressed with! Would recommend.”

Custom Splashbacks 5 star review on 21st June 2023

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Posted 1 year ago

“The product is great but the team is extremely frustrating to deal with. To the extent that I have now changed the design of my kitchen so I don't have to deal any more! I wouldn't buy from them, if you want an acrylic splash back, there are plenty of other, more efficient companies. I've used sheetplastics.co.uk in the past and they've always been brilliant.”

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Posted 1 year ago

“Excellent customer service, very attentive and informative.”

Custom Splashbacks 5 star review on 20th April 2023

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Posted 1 year ago

“Bought copper splashback for my new dark blue kitchen, looks fab. The first one I ordered arrived slightly damaged. When I phoned they were very apologetic & replaced it straight away.”

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Posted 1 year ago

Custom Splashbacks is rated 4.6 based on 131 reviews