CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 724 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

Write Your review

Tell us how CupsDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CupsDirect 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I choose the environmentally friendly cup and paper lid. I am happy and the customers are happy. Excellent delivery time and great quality. You got yourself a happy customer ;) Silvia Director Berrybegood Ltd”

CupsDirect 5 star review on 10th August 2023

Helpful Report

Posted 1 year ago

“Fabulous service, prompt delivery and great quality product”

Helpful Report

Posted 1 year ago

“Good cups, good price, readilly available. Thanks.”

Helpful Report

Posted 1 year ago

“Super happy with the purchase. Great customer care and prompt delivery.”

Helpful Report

Posted 1 year ago

“Great products. Fast delivery as always”

Helpful Report

Posted 1 year ago

“It would be great if you can provide an option of free delivery service from other courier partners apart from APC only.”

Helpful Report

Posted 1 year ago

Thank you for your feedback on APC. It has been noted. We currently offer the DPD + Pallet services as well as APC.

Posted 1 year ago

“Quick efficient service”

Helpful Report

Posted 1 year ago

“The cake boxes are exactly what I needed and were delivered promptly”

Helpful Report

Posted 1 year ago

“THE SPEED OF DELIVERY IS 2ND TO NONE, GOOD QUALITY RANGE AND AVAILABILITY”

Helpful Report

Posted 1 year ago

Thank you so much Sharon for your 5 star rating of CupsDirect! We truly appreciate your loyalty as a customer.

Posted 1 year ago

“Been using CupsDirect for a few years now. Can’t fault anything 10/10”

Helpful Report

Posted 1 year ago

“A very quick delivery. The trays are good quality.”

Helpful Report

Posted 1 year ago

“Good products, delivered promptly.”

Helpful Report

Posted 1 year ago

“I always use CupsDirect as they provide a quality product at the best price and a quick delivery.”

Helpful Report

Posted 1 year ago

“Cups Direct are always helpful, punctual with their deliveries and informative.”

Helpful Report

Posted 1 year ago

Thank you so much Keith and Tony - for your 5 star rating of CupsDirect! We appreciate your loyalty and repeat custom. Thank you for your continued business! All the best. Andy.

Posted 1 year ago

“Cups' direct catering supplies are extremely good; outstanding company.”

Helpful Report

Posted 1 year ago

“Very helpful client and super quick delivery. We were very impressed, thank you”

Helpful Report

Posted 1 year ago

“Good phone ordering, very helpful, prompt delivery”

Helpful Report

Posted 1 year ago

“Good quality, o easy for repeat orders and quick delivery.”

Helpful Report

Posted 1 year ago

“great service”

Helpful Report

Posted 1 year ago

“Most of the time we found what needed and delivery on time.”

Helpful Report

Posted 1 year ago

CupsDirect is rated 4.9 based on 724 reviews