CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.84

4.8 Rating 675 Reviews

96 %

of reviewers recommend CupsDirect

4.8

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

Write Your review

Tell us how CupsDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CupsDirect 5 star review on 30th December 2024

Anonymous

CupsDirect 5 star review on 10th December 2024

Wendy

CupsDirect 5 star review on 26th November 2024

Antonello

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always in stock, professional and polite, delivery always prompt”

Helpful Report

Posted 6 months ago

“Delivery service has a lot to be desired, not the speed of delivery but how, the company that delivers have been known to leave the delivery outside (an open) in the rain rather than bring into the kitchen”

Helpful Report

Posted 6 months ago

Good afternoon, I'm sorry to hear that your boxes have been left outside. We've had a look into this and we can see that this has only been the case when delivered by DPD as the carrier so I suggest using APC going forward to see if this makes a difference. If you have any other problems please reach out to support@cupsdirect.co.uk and we will be here to help.

Posted 6 months ago

“Very east order process and a good price. Delivery was very efficient.”

Helpful Report

Posted 6 months ago

“Excellent service , delivered next day ! Good quality , have used them before”

Helpful Report

Posted 6 months ago

“Went out of their way to help us”

Helpful Report

Posted 6 months ago

Hi Adele. Thanks for your 5 star review. We're so glad you re happy with the service you received

Posted 6 months ago

“Great service and product”

Helpful Report

Posted 6 months ago

“Prompt delivery, no shortages, everything we order always in stock, very reasonably priced.”

Helpful Report

Posted 7 months ago

“Excellent fast service and good pricing.”

Helpful Report

Posted 7 months ago

“Good and fast service”

Helpful Report

Posted 7 months ago

“Great prices, good quality products, fast and reliable delivery service. Been ordering for a year not a problem at all.”

Helpful Report

Posted 7 months ago

“Excellent service, goods always arrive within timescales quoted”

Helpful Report

Posted 7 months ago

“Always good quality, never let us down!”

Helpful Report

Posted 7 months ago

“Well made product at a reasonable price”

Helpful Report

Posted 7 months ago

“Good quality”

Helpful Report

Posted 7 months ago

“Prompt delivery, great boxes”

Helpful Report

Posted 7 months ago

“Great prompt service and delivery”

Helpful Report

Posted 7 months ago

“First time using this company and I have to say I’m really pleased with the service the delivery and the quality will use again”

Helpful Report

Posted 7 months ago

Thank you Sarah, we're glad you're pleased with our service and we hope you will continue to order with us in the future!

Posted 6 months ago

“We absolutely love these cups!”

Helpful Report

Posted 7 months ago

Thank you Tariq for your five star review and the video!

Posted 6 months ago

“Prompt service, good prices, excellent customer service”

Helpful Report

Posted 7 months ago

“Fab products, wish stock levels were higher though as I can't always get the boxes i need”

Helpful Report

Posted 7 months ago

Many thanks for your 5 star review Ali. I'm very sorry to hear you've been affected by our stock - we've had a lot of issues lately due to delays out of our control but we are conscious of this and are working to try and reduce these issues in the future.

Posted 6 months ago

CupsDirect is rated 4.8 based on 675 reviews