CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.84

4.8 Rating 675 Reviews

96 %

of reviewers recommend CupsDirect

4.8

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 30th December 2024

Anonymous

CupsDirect 5 star review on 10th December 2024

Wendy

CupsDirect 5 star review on 26th November 2024

Antonello

Anonymous

Anonymous // 01/01/2019

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“Cups direct was very easier to order online once you know the reference number plus they also delivered as stated. Excellent service”

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Posted 1 year ago

“Ordered 10 oz cups and got sent 12oz. Same happen with our last order. Email them a week ago and got no response.”

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Posted 1 year ago

Hi Gorden, thank you for feedback apologies for the delay in response to you email over the Easter Bank Holiday closure. As discussed directly there has not been a picking error on this occasion and you received the correct product. The issue we is with our online product descriptions; this product is quoted as the "Ideal Fill Volume" on the website and the factory has printed on the carton the "Brimful" measurement. Normally we always work with ideal fill volumes for coffee cups [rather than a brimful] Based on this feedback [as well as others customers] We have now updated the variant size description as 12oz Squat. We are also working with the factory to improve the outer carton packaging. Hopefully this helps, All the best. CupsDirect.

Posted 1 year ago

“Ordered 1 day here the next.”

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Posted 1 year ago

“Good cups and prompt delivery.”

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Posted 1 year ago

“Good quality products”

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Posted 1 year ago

“Excellent service and delivery , product just what we needed at a competitive price”

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Posted 1 year ago

“Well I would give a review, if the delivery company APC would actually deliver the goods”

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Posted 1 year ago

Hi Peter, thank you for both orders. APC Tracking now shows the consignment delivered just after 9 am this morning. Apologies for the delay on behalf of APC. I did try to call and discuss this with you, If you need to discuss anything with the product or APC - Please call us back directly on; 01206 243777. Many Thanks. CupsDirect.

Posted 1 year ago

“Great service & easy to use website.”

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Posted 1 year ago

“Great company! Told me when my package was expected delivered to the right place and on time!”

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Posted 1 year ago

“It very nice and up to the spec”

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Posted 1 year ago

“Fast delivery thanks”

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Posted 1 year ago

“excellent transaction with fast delivery.Well done”

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Posted 1 year ago

“Haven't received it yet.”

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Posted 1 year ago

“Thank you for the quality products and fast delivery.”

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Posted 1 year ago

“Good product let down by poor delivery”

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Posted 1 year ago

“Very pleased with the prompt service we always receive from Cups Direct. Excellent quality as always.”

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Posted 1 year ago

“Great service and product. The price is good, the quality of the product is excellent and delivery is prompt. Would use again.”

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Posted 1 year ago

“Excellent price. The cheapest I have seen anywhere. Fast delivery and perfect communication. I think this is probably the 3rd order I have placed since finding cupsdirect online. I will always use cupsdirect they are second to none.”

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Posted 1 year ago

“Excellent, efficient, and responsive service, from Cups Direct. Product bought, as i expected, and of a very high quality.”

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Posted 1 year ago

“Easily navigation on website, great communication, fast post.”

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Posted 1 year ago

CupsDirect is rated 4.8 based on 675 reviews