CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.84

4.8 Rating 662 Reviews

97 %

of reviewers recommend CupsDirect

4.8

Based on 662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 243777

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 15th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, price and delivery.”

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Posted 1 year ago

“Really good quality boxes very quick delivery and really good for money”

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Posted 1 year ago

“The service and speed of delivery are really great. However the film front bags are not so good. With only 50 per cent useable, as when you put the product inside the bags the seals become unstuck. Obviously manufactoring fault. It doesn't hapoen with all, mainly br ode nos. 050368901974. Po no. 4500227263”

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Posted 1 year ago

Thank you for your feedback and reporting this issue. We apologise for the inconvenience caused here, and have contacted you directly to resolve this for you today. Kind Regards. CupsDirect.

Posted 1 year ago

“Excellent service & delivery”

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Posted 1 year ago

“I asked for product specification & and short supplier questionnaire and haven't heard back on either.”

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Posted 1 year ago

Apologies for the delay i have chased this up for you.

Posted 1 year ago

“Brilliant quality and brilliant service.”

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Posted 1 year ago

“good products, competitively priced, quick delivery”

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Posted 1 year ago

“Nice people to deal with. Although amongst the cups sent were quite a few broken ones. Probably a packing issue with many of them split and too tightly stacked. Cups Direct were extremely helpful up to a point, but when it happened another time they didn't really want to know saying that no other customer had the problem. Think we'll have to send photographic evidence directly to the manufacturer as holes and splits occurred again this weekend while we were trying to serve.”

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Posted 1 year ago

Hi Liz, thank you for your feedback on the PP beer cups, I am sorry to hear you have experienced more issues with this range. We have contacted you directly to resolve this for you.

Posted 1 year ago

“Good customer service”

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Posted 1 year ago

“Poor quality”

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Posted 1 year ago

“Customer service have responded straight away. Great quality products and competitive prices”

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Posted 1 year ago

“great prices and excellent quality items are exactly as presented on the website delivery was as planned with no delays 5* merchant”

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Posted 1 year ago

“Very quick efficient service”

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Posted 1 year ago

“Great value cups, good quality and speedy delivery. Would reccommend”

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Posted 1 year ago

“Always delivered on time and as described. Very good company”

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Posted 1 year ago

“Good prices and fast delivery. What more can you ask for. Recommended!”

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Posted 1 year ago

“essy to buy online, quickly delivery”

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Posted 1 year ago

“All good as usual”

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Posted 1 year ago

“TOP SERVICE”

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Posted 1 year ago

“Items delivered on time and well packaged”

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Posted 1 year ago

CupsDirect is rated 4.8 based on 662 reviews