CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 698 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

Write Your review

Tell us how CupsDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CupsDirect 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product really please”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating Martin! We are delighted to hear that you are pleased with our product and we appreciate your support. Ellie

Posted 1 year ago

“Very easy process from start to finish. Great great great”

Helpful Report

Posted 1 year ago

Hello Fred, Thank you so much for your 5 star review. We appreciate your loyalty and are glad to hear that you had a great experience throughout the ordering process. Thank you for being a part of our CupsDirect family!

Posted 1 year ago

“Good product”

Helpful Report

Posted 1 year ago

“Everything is fantastic, products are of high quality and present food amazingly. Super fast, fuss free delivery. Goodness Grazious is extremely pleased. Thank you for an excellent service.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We are thrilled that you are pleased with our products, delivery, and service.

Posted 1 year ago

“Good quality and range of products”

Helpful Report

Posted 1 year ago

“Great products delivered quickly and in good condition. Many thanks”

Helpful Report

Posted 1 year ago

“Everything arrived on schedule, well packed, no extraneous plastic.Have not yet used them so cannot comment on the functionality”

Helpful Report

Posted 1 year ago

“A fair price. Product as described. Delivered on time”

Helpful Report

Posted 1 year ago

“Great company with good customer services. Lots of good products at reasonable prices.”

Helpful Report

Posted 1 year ago

Thank you kindly for your 5 star rating. We are thrilled to have such a loyal customer!

Posted 1 year ago

“Always an excellent “no fuss” service. Thank you.”

Helpful Report

Posted 1 year ago

“Great service, received on time, very happy 😊”

Helpful Report

Posted 1 year ago

“Never had a problem”

Helpful Report

Posted 1 year ago

“Good quality and fast delivery 📦”

Helpful Report

Posted 1 year ago

“Great products great service and speedy delivery service”

Helpful Report

Posted 1 year ago

“Great Items Faultless and perfect for the job requirements The kids working along just fine and perfect fit”

CupsDirect 5 star review on 12th October 2023

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and the lovely photos. We really appreciate you taking the effort to review us.

Posted 1 year ago

“Best quality”

Helpful Report

Posted 1 year ago

“Can’t fault his company. Ultra quick delivery of products ordered and the cheapest prices around. Have used them multiple times and will continue to do so”

Helpful Report

Posted 1 year ago

Thank you Peter for your 5 star rating! We're so glad that you had a great experience with us. We really appreciate your loyalty and look forward to continuing to provide you with our products. Ellie

Posted 1 year ago

“Good service.”

Helpful Report

Posted 1 year ago

Hello Kelvin, Thank you for bringing this to our attention and thank you for taking my call just now. It seems there has been a communication issue, where you didn't receive an automatic email requesting a date for collection. We are working on a way for our system to notify us if we don't receive a reply to such an email so we can know if it needs a follow-up. Your return has now been processed and I hope this has been resolved in a way that you are happy with. Kind Regards, Ellie

Posted 1 year ago

“Excellent company, never had any problems with them 👌”

Helpful Report

Posted 1 year ago

“Great service for delivery, good customer service, cups are good quality, price for delivery could be slightly lower.”

Helpful Report

Posted 1 year ago

Thank you Raj for your 4 star rating! We're glad to hear that you found our delivery service to be great, as well as our customer service. We also appreciate your comment on the delivery price. We are always striving to improve and your feedback is valuable to us. Ellie

Posted 1 year ago

CupsDirect is rated 4.9 based on 698 reviews