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CupsDirect Reviews

4.8 Rating 675 Reviews
96 %
of reviewers recommend CupsDirect
Company Reviews Product Reviews
1,478
 Metrics Info
4.8
Based on 675 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CupsDirect Reviews

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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Janet &
Verified Buyer
“Good Quality & price plus quick delivery..”
Helpful Report
Posted 2 years ago
Julie M
Verified Buyer
“I always use Cups Direct. you get a great service and perfect product. always reliable delivery. Thank you Cups Direct. Julie”
Helpful Report
Posted 2 years ago
Hi Julie, thank you for your continued custom, and now taking the time to kindly Review us - It's much appreciated. All the best, Will. CupsDirect
Posted 2 years ago
Kittisak P
Verified Buyer
“Very good product from this company and quick to respond and resolve any problems. Recommended”
Helpful Report
Posted 2 years ago
Aaron C
Verified Buyer
“Amazing service. Website is easy to use and the service is so fast. I will be ordering again”
Helpful Report
Posted 2 years ago
Anne A
Verified Buyer
“Great product delivered very quickly. Good price. Thank you”
Helpful Report
Posted 2 years ago
Barbara B
Verified Buyer
“CupsDirect is my very recent discovery, and I am absolutely delighted to have found them. Excellent range of products, great prices and very efficient delivery service. Highly recommended!”
Helpful Report
Posted 2 years ago
Amanda C
Verified Buyer
“Package not yet received. Was due for delivery 15th December Customer service from both Andy and Will was excellent. Called me to keep me updated with progress of my package and issued a partial refund.”
Helpful Report
Posted 2 years ago
Hi Amanda, Thank you for feedback, Apologies for the delays and issues with your local DPD depot. We hope the product works out well, and would love to get another opportunity to supply you in the future. Kind Regards.
Posted 2 years ago
Sergio A
Verified Buyer
“Very good service and bery goid product”
Helpful Report
Posted 2 years ago
Benjamin L
Verified Buyer
“I had paid for next day delivery, these cups were for a specific event at my bar. They arrived 2 days after the event had taken place. DPD the delivery service wee atrocious to deal with. I was texted on the day I received the cups stating that again they wouldn’t arrive only when I emailed customer services demanding a refund did I then get a response saying they would be delivered. Complete and utter waste of my time and money.”
Helpful Report
Posted 2 years ago
Hi Benjamin, I am sorry to hear about the negative experience, and that your event deadline was missed. Your order was packed and shipped the same day - however the Midlothian DPD depot has run into problems during Christmas with the Royal mail strikes, weather conditions, volume of freight causing delays. We do have notices on CupsDirect about this as it is affecting everyone. Our notes show our communication with you on the 15th December but unfortunately your goods didn’t arrive until late on the 17th – taking 4 days to receive your delivery. Apologies again. Kind Regards. CupsDirect.
Posted 2 years ago
K B
Verified Buyer
“Great cups, fast delivery!”
Helpful Report
Posted 2 years ago
Judith A
Verified Buyer
“Quick delivery, good price and good quality product.”
Helpful Report
Posted 2 years ago
Gina K
Verified Buyer
“Really great customer service, answered my questions very quickly pre-purchase and fast delivery.”
Helpful Report
Posted 2 years ago
Adam E
Verified Buyer
“Super quick and efficient service. Will definitely use again.”
Helpful Report
Posted 2 years ago
Rosemary M
Verified Buyer
“Exactly what we wanted, quick delivery good prices”
Helpful Report
Posted 2 years ago
Farouk S
Verified Buyer
“Always deliver in time and Fair prices”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Best price!! I have paid 3 times the amount for the same product. Very Happy :)”
Helpful Report
Posted 2 years ago
Helen S
Verified Buyer
“Fantastic product and even more fantastic service. Really quick delivery.”
Helpful Report
Posted 2 years ago
Guy L
Verified Buyer
“Great value for money - no fuss - good delivery service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great product, delivered within 24 hours. Fantastic!”
Helpful Report
Posted 2 years ago
Andrew M
Verified Buyer
“Terrible delivery service. Last 3 orders were all late I paid £25 for next day delivery on one order and it came 3 days later”
Helpful Report
Posted 2 years ago
CupsDirect is rated 4.8 based on 675 reviews
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