CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 697 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

Write Your review

Tell us how CupsDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CupsDirect 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. Fast no fuss delivery. Great eat to use product. Have shopped around for price and they are the best. 100% recomend.”

Helpful Report

Posted 1 month ago

Hi Brian, Thank you for your 5* review. I'm glad to hear you are happy with all aspects of the service CupsDirect provides. We appreciate your continued custom

Posted 4 weeks ago

“Excellent company good prices in comparison to others”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you for your 5* ratings on both your company and product reviews of CupsDirect. It is much appreciated and we are grateful for your continued custom.

Posted 1 month ago

“Always very quick delivery and great products”

Helpful Report

Posted 1 month ago

Hi Carl, Thank you for your 5* review. It is much appreciated.

Posted 1 month ago

“Excellent fast and efficient service”

Helpful Report

Posted 2 months ago

Hi Emma, Thank you for your 5* review. It's great to hear you are happy with the services provided.

Posted 1 month ago

“I use these cups to make floral cupcake bouquets, they’re the perfect size to hold the cupcakes and elevate them in a bouquet style. CupsDirect always deliver quickly and will respond quickly to any queries you may have!”

CupsDirect 5 star review on 10th December 2024

Helpful Report

Posted 2 months ago

Hi Wendy, Thank you so much for sharing the image of how you use our 7oz Paper Water Cups. Your cupcake bouquets are amazing, you're really talented! Thank you for your 5* review

Posted 2 months ago

“Choice, I quickly found just what I wanted with lots of metrics for the cups to help. I baught No2 foil trays using similar good size descriptions. Prices are very good with prompt delivery. All-in-all, a good service.”

Helpful Report

Posted 2 months ago

Hi Barrie, I'm glad to hear you found the website easy to use and informative. Thank you for your 5* review of our products and services here at CupsDirect

Posted 2 months ago

“Excellent service and very quick..5 stars”

Helpful Report

Posted 2 months ago

“Cups arrived punctually and are of good quality.”

Helpful Report

Posted 2 months ago

“The quality is always great and I find the website very easy to order from. Delivery is also super quick!”

Helpful Report

Posted 2 months ago

Hi Liz, Thank you for your 5* review. It's great to hear you find our website easy to order from and are happy with the quality and delivery of our products

Posted 2 months ago

“Good service, fast delivery personally i can't complain.”

CupsDirect 5 star review on 26th November 2024

Helpful Report

Posted 2 months ago

Hi Antonello, I'm glad to hear you are pleased with the service, delivery and products you receive from us here at CupsDirect. Your burgers look really delicious!! Thanks for sharing the image of how you use our Newsprint Greaseproof bags

Posted 2 months ago

“The cups we ordered are bio recyclable and they arrived promptly and were well packaged. We will be using this firm again.”

Helpful Report

Posted 2 months ago

“I’ve used CupsDirect for 3 years and have always had great service, prompt delivery and their products are always very reliable ⭐️⭐️⭐️⭐️⭐️”

CupsDirect 5 star review on 25th November 2024

Helpful Report

Posted 2 months ago

Hi Neil, We appreciate your kind review and continued custom. Thank you for sharing the image too - Your hot chocolates look delicious!!

Posted 2 months ago

“Excellent customer service and good quality products. Will certainly buy again from CupsDirect.”

Helpful Report

Posted 3 months ago

“The cups were left outside in the pouring rain in spite of instructions to leave the delivery in the shed!”

Helpful Report

Posted 3 months ago

Hi Janet, I'm so sorry to hear that the courier did not follow your leave safe instruction on your recent order from us. A member of our support team will contact you directly today to resolve this. Thank you for your feedback.

Posted 3 months ago

“Excellent product and fast delivery”

Helpful Report

Posted 3 months ago

“Always good service and great value delivery is very fast great all round”

Helpful Report

Posted 3 months ago

Hi Robert, Thanks for your 5* review and for your continued custom. We look forward to assisting you with your future orders. Have a great weekend.

Posted 3 months ago

“Had a great experience with this company from the get go! They where very helpful when finding the perfect packaging I was after and the quality of the packaging itself is top class. Would recommend!!”

Helpful Report

Posted 3 months ago

“Prompt service, cups look great for Christmas”

Helpful Report

Posted 3 months ago

Hi Sarah, thank you for your recent order of Festive Double Wall Hot Cups and for your 5* review. I'm so glad you are pleased with the products and service received. We look forward to assisting you with future orders. Have a great weekend!

Posted 3 months ago

“Great service, quality items, fast delivery”

Helpful Report

Posted 3 months ago

CupsDirect is rated 4.9 based on 697 reviews